conflict styles

Question 1

avoidance

Answer 1

unassertive and uncooperative
Passive and ignore situation
Deny conflict
Counterproductive l=style
Create anxiety
Good for trivial issues and to “cool-off”

Question 2

competition

Answer 2

highly assertive individuals
Win-lose strategy
Useful in quick decisions
Challenges people to put in more effort
Unstable solution
Don’t recognize the concerns and needs of others

Question 3

accommodation

Answer 3

cooperative but unassertive
Ignore their own needs and defer to others
Lessens frustration
Good in a situation where an issue is more important to one party OR harmony is important
Lose win strategy
Sacrifice values and a better decision
Submissive

Question 4

compromise

Answer 4

give and take
Positive conflict style
Easy way out
Neither side is satisfied

Question 5

collaboration

Answer 5

conflict not resolved until each side is satisfied
Win win
Good solutions
Demands energy and hard work

Question 6

name all the styles AND the square

Answer 6

(1)avoidance, (2) competition, (3) accommodation, (4) compromise, and (5) collaboration

see photo for square