Connect & Collaborate Flashcards
Describe a time when you sought the participation of individuals with diverse perspectives to accomplish a goal.
How did you determine who’s perspective to gather? Going into management development at Novartis I put together development team centered around there strengths as leaders.
What steps did you take to gather their input/feedback? We set up a time to talk or meet to discuss my development and coaching.
How did this input/feedback impact the final product? By year two I fulfilled the requirements to interview for a DSM role.
Describe the situation when you worked with someone for the first time to meet a shared goal.
Role out of Challenger training to district -
Why was the goal important to both parties? Sharpening the straw around training, and coaching. Also to get a better handle around the challenger sales model.
How were roles and responsibilities determined? Our roles were split in two training, and operations.
What was the outcome? Everyone in the district past sales challenger training.
Give an example of a time when you communicated difficult information to a colleague or a group of colleagues.
RML - Dr. Howard Fogel
What approach did you take? Why? I called a meeting with my team to go through our count ability review. I wanted to be fair and straight forward with my teammates, more importantly not make my RML feel cornered.
How did you ensure the information was understood? I reviewed exactly what was told to me then communicated it to her.
What was the outcome? She pushed back of course but then realized that her actions may have come off as arrogant.
Tell me about a time when you build a relationship with a challenging external or internal colleague.
Dr. Tamar Yacoub -
What made the colleague challenging? Customer who is a driver by nature, and KOL.
How did you manage the relationship to achieve a desired outcome? Accountability, honesty, and reliable
What was the outcome? One of the most respected KOL’s in my region. True advocate for the company, and our products.
