consultation Flashcards
(27 cards)
What is the primary purpose of consultation?
To gather information and provide expert advice or guidance.
True or False: Consultation can only occur in a medical context.
False
What are the three main types of consultation?
Informal, formal, and expert consultation.
Fill in the blank: A consultant is typically an expert in a specific _______.
field
What is the difference between consultation and collaboration?
Consultation involves seeking advice from an expert, while collaboration involves working together towards a common goal.
What is a common setting for consultations?
Healthcare, business, legal, and educational environments.
Multiple Choice: Which of the following is NOT a type of consultation? A) Informal B) Formal C) Casual D) Expert
C) Casual
What is a key skill for effective consultation?
Active listening
True or False: The consultant’s role is to make decisions for the client.
False
What is the first step in the consultation process?
Identifying the client’s needs.
Fill in the blank: Effective consultation often requires ________ of information.
analysis
What is the outcome of a successful consultation?
A clear plan or solution based on expert advice.
Multiple Choice: Which document is often produced at the end of a consultation? A) Report B) Invoice C) Schedule D) Agenda
A) Report
What ethical considerations should be taken into account during a consultation?
Confidentiality and informed consent.
True or False: Consultants should avoid providing recommendations.
False
What is the role of feedback in the consultation process?
To improve the effectiveness of the consultation and ensure client satisfaction.
Fill in the blank: A ________ consultation involves multiple stakeholders working together.
collaborative
What is the significance of follow-up in consultation?
To assess the effectiveness of the advice given and make necessary adjustments.
What is a common barrier to effective consultation?
Poor communication.
Multiple Choice: Which of the following is a benefit of consultation? A) Increased costs B) Enhanced decision-making C) Delayed processes D) Limited input
B) Enhanced decision-making
What type of consultation is typically conducted in legal matters?
Legal consultation
True or False: Virtual consultations have become less common since the pandemic.
False
What technique can help in understanding a client’s perspective during consultation?
Empathy
Fill in the blank: A successful consultant must have strong ________ skills.
communication