Consumer Protection Flashcards
(4 cards)
1
Q
Why Consumer Protection Matters
A
Ensures fair treatment and prevents exploitation.
Example: A store must refund faulty goods.
2
Q
Legal Rights
A
Protection under laws like the Competition and Consumer Act 2010.
Example: False advertising is illegal.
3
Q
Consumer Redress
A
Options available when a product is faulty.
Example: If a phone stops working after a week, a consumer can request a refund or replacement.
4
Q
Consumer Protection Agencies
A
Organizations that assist in disputes.
Example: The Australian Competition & Consumer Commission (ACCC) investigates unfair business practices.
