Consumer Rights Act Remedies: Section 23 Flashcards
1
Q
What is section 23?
A
Right to repair or a replacement
2
Q
What section is right to repair or replacement
A
Section 23
3
Q
What is it?
A
If consumer has the right to repair/replacement, the trade must do so within a reasonable time without significant inconvenience to the consumer.
4
Q
Does the consumer have to pay for the repair?
A
No, the trade must bear any necessary costs in doing so.
5
Q
Can the consumer insist on a repair/replacement?
A
Not if it is not possible.
6
Q
Can a consumer agree to repair and then insist on the trade replacing it?
A
No, unless the trader is given a reasonable time to repair them.
