Conversation Flashcards
What to do if someone feels they are always right
Accept this as a brick wall you cannot pass. Say “maybe so” and move away. If important say later, “have you considered my thoughts on x”
Bluffing
Be polite and listen
Do your own research
Someone’s critical
That was a harsh comment, “was that meant for me?”
Ask how would I do that
Echo it back, “what I’m hearing is…”
Dismissing feelings
I feel how I feel
I get to decide that
Say nothing
Be taken seriously
Don’t under sell your value
Don’t swear, makes you sound emotional and volatile
Stand by your boundary
Think on your feet
Think about question more than answer
Narrow the question
Say only what you know
Liars
Pause
Say something feels off
Explain your perceptio
Repeat their story back
Contrast statement to facts
Invite resolution
Micro management
Acknowledge positive intent
Thank for input
Assert freedom to choose
Refuse to be manipulated
Nagging
Acknowledge positive intent
I know what you want me to do
I’ll let you know when it’s complete
Narcissist
Don’t play the game
Say less, noted, stay neutral and silent
Change their mind by making them see how thr change makes them look good
Don’t get defensive
Not responsible for others words
Let their words fall to the ground
Pause in the discussion
Not listening
I’ve said what I needed to say
Don’t repeat
Passive aggressive
Was that meant to be helpful or hurtful
I’m noticing the negative tone right now
Refusing no
Slow down words, use downward inflection
You don’t have to accept it but I need you to understand it
You’re making me uncomfortable
Relating to others
Don’t one up or relate to you
Say I can relate to that
Ask more questions
Stop over explaining
Less is more
Don’t assume question let them ask
Told how you feel
I get to decide that
Don’t defend position,
Use words back to state position
Avoid vortex, you’ll no what I’ve said when I say it
Yelled at
Is it worth engaging?
What is being filtered
Acknowledge positive intent
Challenge usefulness of criticism
Request change in behaviour
Talking down
I find that to be disrespectful
Ill allow you to try that again
I’m willing to continue this conversation in a respectful tone
Standing ground
I’m not moving forward with this conversation
You’re in a game I can’t play
I’m not going there
Debating the past
I’m not interested in debating the past but agreeing on the future
Gaslighting
Trust the gut. We remember things differently
Gaslighting
Trust the gut. We remember things differently
Insulted
Is that an insult?