corporate culture - real and official

Question 1

What is corporate culture?

Answer 1

• the values, ideas and expectations and beliefs shared by members of the business

Question 2

what is official corporate culture?

Answer 2

in the policies, objectives and slogans of a business

Question 3

what is real corporate culture?

Answer 3

seen in the unwritten or informal rule that guide how people in the business behave, such as they way staff dress, the language used and the way they treat eachother and customers
e.g. Hawthorn -racism, WWE founder - sexual abuse, trafficking.

Question 4

what are the 4 aspects of corporate culture?

Answer 4

1. values and practices
2. symbols
3. rituals, rites and celebrations
4. heroes

Ricky’s VHS

Question 5

explain values and practices

Answer 5

• the way things are done. e.g.values and practices include honesty, teamwork, hardwork, quality customer service, employee participation, innovation

Question 6

explain symbols

Answer 6

• events or objects that represent something the business believes in. e.g. slogans, uniform, visual symbols (posters)

Question 7

explain rituals, rites and celebrations

Answer 7

• routine behavioural patterns in a business’ everyday life
  e.g. social gatherings to create sense of belonging among employees

Question 8

explain heroes

Answer 8

• champions who refelct the corporate culture and act as an example for others. e.g. employee of the month.