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management styles Flashcards

(15 cards)

1
Q

what are the different management styles?

A
  • autocratic
  • presuasive
  • consultative
  • participative
  • laissez-faire
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1
Q

what are management styles?

A

the behaviours and attitude of the manager when making decisions, directing and motivativng staff to achieve the business objectives

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2
Q

what is an autocratic management style? and what are characteristics

A
  • when the manager tells the staff what decisions have been made.

characteristics:
- motivates through threats
- expect compliance and obedience, one way communication
- centralised decision making

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3
Q

what are the advantages and disadvantages of an autocratic management style?

A

advantages:
- directions clearly defined
- expectations are detailed and precise
- decisions are amde quickly

disadvantages:
- no employee input
- job satisfaction decrease, abseenteism increase
- conflict may increase (workers competing for the approval of manager)

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4
Q

what is the persuasive management style and what are the characteristics?

A
  • where the manager attempts to sell decisions to staff

characterisitics:
- centralised, communication is one way
- convince employees it is in their best interest

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5
Q

what are the advantages and disadvantages of a persuasive management style?

A

advantages:
- managers gain trust and support
- workers approach tasks more positively
- acceptance of negative when beenfits of decision is explained

disadvantages:
- attitudes and trust remain negative
- communication is still poor
- employees denied full participation

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6
Q

what is the management style consultative and what are characteristics?

A

-the manager consults the employees before making decisions
characteristics:
- seeks opinion of employees
- two way communication
- employees can be motivated through greater involvement in decision making process

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7
Q

what are the advantages and disadvantages of the consultative management style?

A

advantages:
- large pool of ideas
- increased motivation = efficiency and better results
-employees take ownership

disadvantages:
- time consuming
- employees may feel undervalued if ideas are overlooked
- some issues are not suitable of this style

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8
Q

when is the consultative management style effective?

A

when a new operating procedure is being introduced or some business change implemented.

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9
Q

what is the management style participative and what are the characteristics?

A

-the manager unites with the employees to make decisions together
characteristics:
-two way communication
- managers recognise the strength of the staff
- employees will have a greater committment to business objectives

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10
Q

when is participative effective?

A

when the business is operating in an environemnt undergoing rapid change.

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11
Q

advantages and disadvantages of a participative management style?

A

advantage:
- trust is high
- motivation and job satisfaction is optimal
- high levels of commitment

disadvantages:
- time consuming
- quality of decisison can suffer due to compromises
- internal conflict can arise

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12
Q

what is the laissez-faire management style and what are the characteristics?

A

-employees assume total responsibility for, and control of, workplace operations
characteristics:
- no central role
- decentralised
- manager still set objectives and are responsible for performance of the business

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13
Q

when is laissez-faire effective

A

-for creative work or research, with employees who are hgihly qualified or talented

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14
Q

what are advantages and disadvantages of laissez-faire?

A

advantages:
- employees feel sense of ownership = improve morale
- teamwork
- communication is open

disadvantages:
- loss of control
- possible misues of business’ resources
- personal conflicts

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