Flashcards in Counseling Skills Deck (33):
Describe the 4 stages of counseling
Initiating, Exploring, Understanding, Acting
Define Process Goals
Goal that helps clients to grow, develop and learn new behaviors. Establishes a facilitative counseling relationship.
Define an outcome goal
Specifies why clients have sought counseling help. The client will learn how to do something very specific. For example to budget and to account for expenditures.
What should be included on an action plan?
Well-written goals aimed at problem solving and a plan to accomplish each goal.
Why would a counselor want to shift responsibility to a client?
To help clients become their own solution generators. Client confidence can be enhanced and they believe they have control over their destiny.
List some good reasons to use visualization with a client
Discover and transform underlying problems or to rehearse needed behaviors.
List some principles to keep in mind when using reinforcing strategies
Reinforce performance not client. specific to the behavior, and most appropriate for the behavior. Timing – the closer to the behavior the reinforcement is the more powerful it is.
What happens during Initiating Stage of Counseling?
Provide overview of the counseling process. Build rapport, reduce tension, small talk.
What happens during the Exploring Stage of Counseling?
What does the client want to accomplish? Gather information regarding the financial situation of the client.
What happens during the Understanding Stage of Counseling?
Help clients create an Action Plan.
What happens during the Acting Stage of Counseling?
Clients are implementing Action Plans that were developed during the Understanding stage. This is done outside of a counseling session.
What are some key point to consider when providing feedback to clients?
Focus on behaviors rather than on the person. Be constructive, focus on immediate situations and don't overwhelm client with large amounts of feedback at a time.
Define a process goal.
Established to provide conditions in which clients can grow, develop and learn new behaviors. Establishes a facilitative counseling relationship.
Define an outcome goal.
The client will learn to do something very specific. i.e to budget, to account for expenditures etc.
List some important points to remember about helping clients create good solutions or strategies for accomplishing goals.
Effective information gathering, realistic goals, specific objectives and generating a number of possible solutions.
What should be included on an Action Plan?
Well written goals that includes strategies or solutions that can be monitored for progress.
Why might a counselor ask a client for Exceptions to their problems?
To help clients see alternate possibilities for dealing with their concerns. It helps clients feel like they've gained control because they understand how they can contribute to making these exceptions occur.
Why shift responsibility to the client?
Helps clients become their own solution generators. Client confidence can be enhanced and they believe they have control over their destiny.
List some reasons to use Visualization with a client
Can be used to help discover and transform underlying problems or to rehearse needed behaviors. Helps to focus clients on a future time when they will be acting in a manner consistent with the goals they've established.
List principles when using Reinforcing Strategies.
Reinforce performance, not client. Must be specific and most appropriate to the behavior. Interpersonal, social aspects of the financial counseling relationship. Timing is key - the closer to the behavior the reinforcement is the more powerful. More important behaviors should receive relatively greater reinforcement.
What is the role of a gatekeeper in communication patterns with more than 2 people?
Control the communication and its focus so that it is channeled through them.
In a conflict situation, which position would be more effective for a counselor to be in?
Facilitative - as a participant observer role helping to move toward a resolution and help redirect.
List which shapes of tables are more effective in creating an atmosphere of equality for counseling?
Round, square and oval.
When should termination and closure of counseling occur?
When clients reach a point where they are responsible for their own behavior. If clients learn how to use the process, closure is a logical consequence.
In which stage of counseling are goals and strategies reevaluated?
In which of the stages of counseling would a counselor give an overview of the client-counselor relationship?
After a counseling session, what is a role of a counselor at this point, going into the Acting Stage?
Check in with the client later to monitor progress towards goals.
What should a counselor do at the beginning of a counseling session?
Inform client of the terms of the client-counselor relationship.
What is the goal of shifting responsibility?
To have the client make better decisions after counseling terminates.
When in a conflict situation with clients, what is a preferred situation to be in during the conflict?
Would establishing a facilitative counseling relationship be a process goal?
Is closure a logical consequence after the client believe he can use the same process on his own that was used in counseling?