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Flashcards in Foundations of Counseling Deck (23):
1

Name Three Basic Forms of Financial Counseling

Remedial, Preventative, Productive

2

When would you use Remedial Counseling?

Client is experiencing financial, emotional and personal discomfort

3

When would you use Preventative Counseling?

Client perceives need for productive use of resources. Has aspects of remedial and productive.

4

When would you use Productive Counseling?

When Client wants to establish long term goals, is financially stable and wants to use resources more beneficially.

5

What are the 3 Learning Styles?

Auditory, Visual and Kinesthetic

6

What is Auditory Learning Style?

Hearing and Talking

7

What is Visual Learning Style?

Watching others, seeing film, studying diagrams

8

What is Kinesthetic Learning Style?

Active participation (feeling, action), trial and error approach

9

What are the 8 elements of persuasion?

Reciprocation, Scarcity, Authority, Credibility, Social Proof, Power of Because, Comparability, Primacy and Recency

10

Explain different methods of Communication

Verbal, Nonverbal, Space Channel, Listening Channel, Tonality, Rate and Volume

11

What are the 5 Major components of Communication?

Sender, Message, Channels, Receiver, Environment

12

Define Primacy

Suggests that information that occurs early in an interchange is likely to be remembered longer and in greater detail than material that occurs in the middle of the interchange.

13

Define Recency

The last information presented will be remembered with clarity.

14

What are the 4 general rules of communication?

Provide an overall perspective about topic under discussion, use simple words, be specific, use repetition

15

Define Nonverbal Pacing

Deliberately paces (mirrors/matches) another person's behavior. Includes posture, hand gestures and use of space.

16

Define Verbal Pacing

Tactics include restatement, paraphrasing and summarization. Includes client content, emotional theme, specificity of language and congruence.

17

Define Restating

Repeat what client has stated and emphasizes specifics of content.

18

Define Paraphrasing

Essential content of client's communication restated in your own words

19

When would you use Summarizing during a counseling session?

Use when client has talked for an extended period of time.

20

Describe how to pace learning styles

Examine verbs, adverbs, and adjectives in clients statements to determine learning style

21

Examples of Visual Learning Style

See, look, focus, clear, watch

22

Examples of Auditory Learning Style

Analyze, talk, know, telling(myself)

23

Examples of Kinesthetic Learning Style

Straightened out, plan, get a handle on things, force, depressing, exciting, really hard, really get going, pushing myself