CPC Tenets Flashcards

(42 cards)

1
Q

Tenet 1.0

A

Confidentiality

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2
Q

1.1

A

Share on an “as needed” basis

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3
Q

1.2

A

Files and Data Secure

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4
Q

1.3

A

Inform consumers or mandated disclosure

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5
Q

Tenet 2.0

A

Professionalism

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6
Q

2.1

A

No discrimination

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7
Q

2.2

A

Assess consumer needs: Before and During

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8
Q

2.3

A

Render message faithfully:

  • content and spirit
  • language understood
  • correct errors
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9
Q

Tenet 3.0

A

Conduct

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10
Q

3.1

A

Consult with appropriate people

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11
Q

3.2

A

Decline assignments when not competent:

  • physical
  • mental
  • emotional
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12
Q

3.3

A

Avoid dual or conflicting roles

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13
Q

3.4

A

Comply with established workplace codes of conduct

  • notify personnel
  • seek resolution
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14
Q

3.5

A

Unobtrusive manner and dress

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15
Q

3.6

A

No mind altering drugs

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16
Q

3.7

A

Disclose actual or perceived conflicts of interests

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17
Q

3.8

A

Avoid conflicts of interest

18
Q

3.9

A

Refrain from using confidential information for personal, monetary, or professional gain

19
Q

3.10

A

Refrain from using confidential interpreted information for the benefit of personal or professional afflictions or entities

20
Q

Tenet 4.0

A

Respect for Consumers

21
Q

4.1

A

Language preferences

22
Q

4.2

A

Have professional demeanor

23
Q

4.3

A

Consent of consumers for interns

24
Q

4.4

A

Facilitate communication access and equality, support full interaction and independence of consumers

25
Tenet 5.0
Respect for colleagues
26
5.1
Maintain civility
27
5.2
work cooperatively with team: - consult before assignment - provide assistance - monitor accuracy of message
28
5.3
Approach colleagues privately for breeches: | - file formal grievance if unsuccessful of habitual breeches
29
5.4
Assist and encourage: - share information - serve as mentors
30
5.5
Consent of colleagues before bringing an intern
31
Tenet 6.0
Business practices
32
6.1
Accurately represent qualifications
33
6.2
Honor professional commitments
34
6.3
Promote conditions conductive to effective communication
35
6.4
Inform all parties if late or unable to fulfill assignment
36
6.5
Decline or discontinue if unsafe, unhealthy assignment
37
6.6
Refrain from harassment
38
6.7
Render pro bono services fairly
39
6.8
Charge fair and reasonable fees
40
Tenet 7.0
Professional Development
41
7.1
Increase knowledge and skills: - higher education - workshops - mentoring - community events - independent studies
42
7.2
Know new laws, policies and regulations