CS - Breaking Bad News Flashcards
1
Q
Definition and examples
A
Any news that drastically negatively affects patient’s view of future
White path requiring further investigation Losing teeth RCT Poor OH Dentures
2
Q
Why is it difficult to give bad news
A
Knowing how to do it
Fear of upset
Emotional upset
Not having answers to questions
3
Q
Basic structure
A
Preparation - full info
Discussing news
Reviewing situation
4
Q
Process of giving bad news
A
Give info
Check pt understanding
Identify main concerns
Elicit patient’s personal resources and decide on way forward
5
Q
Dealing with emotion
A
Crying, anger, silence
Empathetic response - identify emotion, cause
