cumulative Flashcards Preview

Mort 170 Funeral Service and Ceremonies > cumulative > Flashcards

Flashcards in cumulative Deck (141):
1

What word defines the set of values, ideas, and opinions of an individual or group?

Philosophy

2

If you receive unpresentable remains from another funeral home what should you do ?

Attempt to make them look presentable before the viewing

3

To do something with " the spirit of the law" means ?

The it is implied

4

What word defines fidelity to moral principles?

Integrity

5

Knowledge and factual representation best helps the funeral director how?

gives more service options

6

A child that doesn't run into the street for fear of going into time out describes what level of moral?

Punishment and obedience

7

With many ethical obligations to various professional associations , funeral directors urge ____________.

professional solidarity

8

What word defines beliefs held in high esteem ?

Values

9

Legal Conduct is assumed the _________ for ethical behavior.

base minimum

10

True or false the funeral director should have knowledge of disposition options such as burial or scattering of remains

True

11

What word is defines as a culturally entrenched pattern of behaviors ?

Religion

12

True or false collections agencies are an example of an allied profession

FALSE

13

The most important qualifications when choosing a casket is the manufactures policy of standing behind their _____

product

14

In kohl bergs social contract level of moral development the view of government is legal authority and not ____

moral authority

15

professional service to everyone should include everything except?

POLITICAL STATUS

16

True or false a collection agency is considered a an allied professional service

FALSE

17

The information the families receive from the funeral home should help the ______ ____

family first

18

"regardless of the situation, the outcome will always be one and consistent" defines

absolutism

19

When is the best time to do after care counseling follow up with a client family ?

When the family indicates that they're in need of assistance

20

In California a FD must legally follow the wishes of a decedent when ______

They are fully funded

21

The FD should treat the clergy of any service as if they are ___________________

knowledgeable for that particular religious tradition

22

True or false a pre need can put money into "funeral insurance "

True

23

Today, what family group would need more aftercare assistance ?

ANY GROUP WHO DOESN'T HAVE A WELL FORMED SUPPORT NETWORK

24

True or false "we have qualified staff to assist you with your funeral needs" is an acceptable, ethical advertisement

True

25

An ethical way to advertise your mortuaries strengths is to _____ the services your mortuary ____ in

emphasize , excels

26

True or false when discussing merchandise with a pre need you should include scheduling cremation services

false they are pre need, not yet dead

27

Within an employer-employee relationship what should an employer do about the employees professional appearance ?

Encourage conservative dress

28

When developing a professional image the mortuary should include ?

atmosphere of openness

29

Most American adults function at which level of moral development according to kohl berg?

3-5

30

What word defines dealing with values relating to human conduct ?

Ethics

31

When discussing client and family records what type of record does not need accuracy or privacy ?

Aftercare

32

"the elements of the situation must be looked at before a solution can be rendered " defines

situationalism

33

True or false The clergy is considered an allied professional service

True

34

Define Religion

a culturally entrenched pattern of behaviors

35

True or false Entrusted care by the family is an ethical consideration in regard to the care if the deceased body

True

36

True or false a mortuary gift card is acceptable for a pre funded funeral arrangement

false

37

The FD should always be _____ of the entire ____ ceremony

entire, funeral ceremony

38

Medical records should be kept an additional ____ years after the termination of an employee to satisfy OSHA requirements

30 years

39

knowledge and factual representation includes ___ ____ and best helps the FD

service options

40

In the caring Model of Moral development , the condition of people ignoring their own needs so they can focus on the needs of others in a selfish manner is called

Martyr syndrome

41

In recognizing ethical standards in their professional responsibility to the press or media the FD must exercise ________________

DISCRETION in releasing confidential information

42

a ___ case describes a family who decides to use an alternate mortuary for services

Lost

43

As a FD we should have knowledge pf the various community resources for grief support that would include?

COMMUNITY AND/OR HOSPITAL PROGRAMS

44

True or false employees should be responsible for their own health insurance

False

45

When dealing with environmental issues with the funeral home what federal agency would you be in contact with?

EPA

46

what consists of abstract patterns of and for living and dying that are learned either directly or indirectly ?

Culture

47

Appropriate and helpful acts of counseling that come after the funeral defines

aftercare

48

In Kolbergs Law and Order level of moral development people live in society and obey

the government

49

True or false sculptured death mask offerings were discussed in class

false

50

True or false only qualified embalmers should be training apprentices

true

51

The set of values, ideas, and opinions of an individual or group defines ?

PHILOSOPHY

52

True or false FD should have knowledge in merchandise options regarding musicians

False, its impossible to know everyones price

53

The best way to view the decedent is in

indirect dim lighting

54

True or false the viewing of the casketed remains can take place at the time best scheduled for the family

True

55

A _____ driver is considered under the funeral home's liability in the event of an injury

Agent

56

When in procession the family car is in what position after the funeral coach?

1st

57

What should be inspected in the room before a service begins?

Room temperature

58

True or false the visitation attendant should be trained in the financial arrangement of the families sighing the contract that day

False

59

The funeral director is similar to a ___ ____

wedding planner

60

True or false the FD should give instructions to the casket bearers of the location of the reception following the service

False , the reception is a family event after the service

61

The FD should have _____ for the clergy when directing the funeral service

deference (respect)

62

True or false Chapel lighting is considered merchandise that is "green"

False,its not merchandise

63

The FD should have a respect for ____ objects associated with the funeral service

sacred objects

64

What word defines the responsibility for wrongful acts or other debts

liability

65

What material is used in mat form to cover the surrounding area of a grave space is known as

Artificial grass

66

At least how many people should assist when casketing a body

2

67

The processional of the funeral service is ?

movement at the beginning of the service of the casket going into a church

68

willingness to help is one of the important items of the attendant at the ____ of the body

visitation

69

What room is the semi-private room adjacent to the mortuary chapel usually called?

family room

70

True or false the funeral home staff should have an employee to escort the family to the visitation area

true

71

What defines webbing or similar material use to lower the casket into the grave?

GRAVE STRAPS

72

True or false a nicheside gather is suitable for a funeral reception

FALSE

73

A lower device is a

Mechanical device that puts the casket into the outer burial container

74

Personal clothing is

Clothing brought in by the family for decedent

75

Where would be the most appropriate location for a reception after the funeral?

Funeral home

76

True or false the night staff is responsible for signing the contract

False

77

True or false family and friends can pay their respect sin a place called the tea room

False

78

Objectives of the american religious funeral experience include ____ and ___

dignity and decorum

79

The type of driver that the funeral home has no control of is called a ___

volunteer

80

Motor escorts take the ____ route to the place of disposition with minimal impact on ___ ___

saddest, local traffic

81

In the chapel the contemporary family usually sits in the ____

front of chapel

82

True or false savings and loans is considered a Allie to funeral profession

false

83

Chapel lighting could be included in "green " merchandise

false

84

funeral director is similar to a _____

wedding planner

85

people who escort funeral coach from service to place of disposition

motor escort

86

In funeral procession family car is ____ after funeral coach

1ST

87

True or false FD should have deference for the clergy when directing service

true

88

Viewing of casket is

time best for family

89

Processional

at the beginning of service of casket going into church

90

Funeral service manager must have a license in California

True

91

Type of music is not a concern when discussing what kind of services?

green

92

Define perpetual case

funds are set aside and used to maintain the cemetery indefinably

93

True or false the funeral home should have an employee to escort family to visitation area

true

94

Burial Clothing is made specifically to

so embalmer can dress the decedent easily

95

reception usually happens after the _____

graveside committal

96

a driver under the funeral homes liability in event of injury

agent

97

appropriate dress is applied to

employees

98

Disposition permit is returned to the family

false

99

recessional

movement of casket at ending of service going out of the church

100

Roman Catholic is the largest ___ denomination in the world

Christian

101

Eucharist is the ____ to the RCC

holy communion

102

In RCC a cross witha corpus is called

crucifix

103

What does the father need to perform the final blessing before going to the cemetery

Holy water

104

The priest of RCC is also called

Monsignor

105

The entry way in the church is the

Narthex

106

grouping of parishes under jurisdiction of bishop for RCC

Diocese

107

What is needed for a RCC burial ?

Cristian burial permit

108

What is inferior to arch bishop?

Bishop

109

Before 1963 what was prohibited by RCC?

cremation

110

During recessional for RCC funeral mass , who leads casket out of the church?

crucifer

111

decedent enters church ___ first

feet

112

clergy decedent LEAVES church ___ first

head

113

Define scapular

In RCC faith , cloth with religious significance

114

What can be placed on top of the pall?

crucifix

115

To be buried in RCC cemetery decedent must have been in

good standing with parish

116

INRI on crucifix is in what language?

Latin

117

True or false cremated remain may be interred in a

grave or niche

118

symbolic cloth placed on top of casket

pall

119

Who makes the sign of the cross over the casket

priest

120

In orthodox , chants with priest

cantor

121

Common prayer is the book for what protestant denomination ?

episcopal

122

seating portion of protestant church

nave

123

How do orthodox Christians dress decedents ?

every day clothing

124

Orthodox christian evening service may only be held at the chapel ?

true

125

The pope of RCC is AKA

bishop of Rome

126

For RCC evening vigil service is to

community and family to share prayers

127

Orthodox christian crucifix will NOT have

crown of thorns

128

Religious society of friends AKA

Quakers

129

Iconstasis

solid screen with icons dividing sanctuary and body

130

Who uses incense at graveside committal?

orthodox christian

131

The book of order pertains to ___, protestant denomination

Presbyterian

132

Which christian holiday is connected to orthodox Cristian

Pentecost

133

Define orthodoxy

right worship

134

Largest protestant denomination

Presbyterian

135

orthodox crucifix has ___ transepts

3

136

episcopal is decedent of what church ?

church of England

137

east and west churches separated in

1054

138

non-liturgical protestant minister would ask for ___ to place on casket

sand

139

what christian denomination prefers flower petals for clergy at committal service?

protestant

140

Minister places sand or flower petals in sign of the cross

episcopal, Lutheran (Liturgical Protestant )

141

Father places dirt or flower petals on casket , and presents crucifix to NOK.

RCC