CUSTOMERS (TECHNOPRENEURSHIP) Flashcards

1
Q

ANALYZING TARGET CUSTOMERS involves these 3 methods

A

Data Analytics in Customer Identification
Market Research Methods
Importance of Customer Feedback

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2
Q

_________________ in customer identification involves the use of advanced techniques to analyze large datasets, uncovering patterns and trends that reveal insights into customer behavior and preferences.

A

Data analytics

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3
Q

Data analytics in customer identification involves the use of advanced techniques to analyze large datasets, _____________ ________ and ______that reveal insights into customer behavior and preferences.

A

uncovering patterns and trends

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4
Q

_____________________ plays a pivotal role in refining products, services, and marketing strategies to better align with customer needs and preferences.

A

Customer feedback

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5
Q

It provides valuable insights into the customer experience, highlighting areas of improvement and opportunities for innovation.

A

Customer feedback

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6
Q

involves grouping customers based on shared characteristics, preferences, and behaviors to better understand their needs and tailor marketing strategies accordingly.

A

Creating customer profiles and segments

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7
Q

are detailed descriptions of individual customers, including demographic information, psychographic traits, and purchasing habits

A

Customer profiles

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8
Q

on the other hand, are broader groups of customers who exhibit similar characteristics or behaviors

A

Segments,

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9
Q

______________ in customer profiling leverages _________________ and ____________ to automatically analyze vast amounts of customer data, enabling businesses to create detailed and dynamic profiles based on demographics, behavior, and preferences.

A

Artificial Intelligence (AI)
advanced algorithms
machine learning techniques

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10
Q

_________is a vital strategy for businesses to effectively target their marketing efforts and tailor their offerings to different groups of customers

A

Customer segmentation

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11
Q

THE 2 CHALLENGES WHEN BUSINESSES SEGMENT CUSTOMERS

A

Limited Data Availability

Overlapping Segment Criteria

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12
Q

__________________ in customer data usage are of paramount importance in today’s digital age, where businesses have unprecedented access to vast amounts of customer information.

A

Ethical considerations

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13
Q

The 6 ethical considerations

A

Informed Consent
Data Privacy and Security
Transparency
Purpose Limitation
Anonymization and Aggregation
Fairness and Bias

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14
Q

______________________ in an entrepreneurial venture is essential for sustaining business growth and success

A

Developing strategies for attracting and retaining customers

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15
Q

This involves implementing a combination of marketing, customer service, and relationship-building tactics tailored to the unique needs and preferences of the target market.

A

Developing strategies for attracting and retaining customers

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16
Q

3 types of strategies in attracting & retaining customers

A

DIGITAL MARKETING STRATEGIES
COMMUNITY ENGAGEMENT
BRAND ADVOCACY

17
Q

Analysis of techniques such as ___, _______________________, and ___________________ used to attract customers to online ventures.

A

SEO
social media marketing
content marketing

18
Q

involves optimizing website content and structure to improve its visibility and ranking on search engine results pages (SERPs).

A

SEO

19
Q

SEO involves optimizing website content and structure to improve its visibility and ranking on _________________.

A

search engine results pages (SERPs)

20
Q

_______________________ leverages popular social platforms such as Facebook, Instagram, Twitter, LinkedIn, and TikTok to connect with target audiences, build brand awareness, and drive engagement.

A

Social media marketing

21
Q

_________________________ focuses on creating valuable, relevant, and consistent content to attract and retain a clearly defined audience.

A

Content marketing

22
Q

_________________ and __________________ are integral components of a comprehensive marketing strategy aimed at fostering strong relationships with customers and driving brand loyalty.

A

Community engagement
brand advocacy

23
Q
A