Data Governance Tools & Metrics

Question 1

Data Governance is Foundamentally About:

Answer 1

Organizational Behavior. Not a problem that can be solved through technology.

Question 2

Online Presence/Websites and what should the website include?

Answer 2

• Make Core Docuemnts available via a central website or a collaboration portal
• A DG Program website should include:
• The DG Strategy and program charter, including vision, benefits, goals, principles and implementation roadmap
• Data policies and data standards
• Description of data stewardship roles and responsibilities
• Program news announcements
• Links to forums for a Data Governance Community of Interest
• Links to executive messages regarding data governance topics
• Reports on Data Quality measurements
• Proedures for issue identification and escalation
• Links to request services or capture issues
• Documents, presentations, and training programs with links to related online resources
• Data Governance program contact information

Question 3

Business Glossary

Answer 3

A business glossary is a core DG tool. It houses agreed-upon definitions of businesse terms and relates these to data.

Question 3

Workflow tools

Answer 3

Workflow tools connect processes to documents, and can be useful in policy admin and issue resolution (Monday.com, wrike etc)

Question 4

Document Management Tools

Answer 4

Managing Policies and procesdures

Question 5

DG Communication Tools

Answer 5

• Business/DG Strategy map
• DG Roadmap
• Ongoing businness case for DG
• DG Metrics

Question 6

DG Metrics

Answer 6

• Value: Contributions to business objectives; reduction of risk; improved efficiency in operations
• Effectiveness: Achievement of goals and objectives; extent stewards are using the relevant tools; effectiveness of communication; effectiveness of education/training; Speed of change adoption
• Sustanability: Performance of policies and processes; conformance to standards and procedures