Deck 1

Question 1

Risk Management

Answer 1

A process that involves recognizing, confronting and preparing for any potential threat to your property, residents, contractors, visitors and employees.

Question 2

Risk Analysis Process

Answer 2

Identify, Analyze, Eliminate, Build, Create

Question 3

Types of Financial Risk

Answer 3

Fraud, Theft, Embezzlement

Question 4

FACTA

Answer 4

Fair and accurate credit transactions act

Question 5

Resident Risks

Answer 5

property, crime deterrence, environmental hazards

Question 6

Habitability

Answer 6

level of maintenance you have to provide

Question 7

Federal Pool Safety

Answer 7

Anti-entrapment standards- drain covers

Question 8

Virgina Grahamn Baker

Answer 8

pools with a single main drain MUST be equipped with one or more anti-entrapment systems

Question 9

Crime Deterrence

Answer 9

residents are concerned about their personal safety and security. Property managers must take the appropriate steps to discourage criminal activity

Question 10

Environmental Governing Agencies

Answer 10

EPA (environmental protection agency), OSHA (Occupational Safety and Health Admin), State/County Health

Question 11

Types of Environmental Hazards

Answer 11

Asbestos, Freon, Lead, Radon, Carbon Monoxide, Mold, Meth Labs

Question 12

Asbestos

Answer 12

a mineral that is supposed to be inextinguishable when set on fire that is found in older homes (prior to 1981) pipe and furnace insulation, etc. (airborne) OSHA regulated.

Question 13

Freon

Answer 13

a gas that is used in appliances and HVAC systems to provide cooling. (must be licensed) (illegal to vent)

Question 14

Lead

Answer 14

heavy metal found in paint, soils, lead pipes, and lead based solder used in copper pipes. Can cause lead poisoning in excess. EPA lead safety regulations. Resident notification.

Question 15

Radon

Answer 15

radioactive gas emanating from uranium rich soil or water. Can enter through water supply. Test for radon. EPA booklet made available.

Question 16

Carbon Monoxide

Answer 16

poisonous, colorless, odorless gas that is produced when fuel burns incompletely. Regulations very state to state.

Question 17

Mold

Answer 17

excessive moisture causes mold growth, particularly if the moisture problem is unaddressed. Moisture management plan needed.

Question 18

Meth Labs

Answer 18

apartments that have been used for meth production. Each state has own regulations.

Question 19

OSHA

Answer 19

HCS (hazard communication standard), lockout/tag out, bloodborne pathogens, PPE, electrical safety, OSHA record keeping

Question 20

Hazard Communication Standard (HCS)

Answer 20

intended to educate employees about hazardous chemicals they work with, how to use them, and avoiding accidents. Comply by addressing hazardous chemical labeling, safety data sheets (SDS), written hazard communication plan.

Question 21

Chemical Storage and Use

Answer 21

Original Container- make SDS available to employees that notes the potential for health or physical hazards. Non-original container- labels are recommended but not required if using contents immediately. Required if not emptied by end of shift.

Question 22

Safety Data Sheets (SDS)

Answer 22

a document that describes the health and physical hazards associated with a particular chemical.

Question 23

SDS Employer Responsbilities

Answer 23

have SDS for each hazardous chemical, liquids solids and gases. provide to and train staff

Question 24

Lockout/tagout standard

Answer 24

placing locks and tags on electrical switches, liquid/gas valves, other energy control points. Types of employees authorized- doing service, affected- affected by service.

Question 25

Personal Protective Equipment

Answer 25

PPE must be kept in good condition.

Question 26

Electrical safety-related training

Answer 26

phase 2- only electricity. Qualified and unqualified employees.

Question 27

OSHA 300A

Answer 27

mandatory form must be posted on job injuries Feb. 1-Apr 30.

Question 28

Emergency Plans

Answer 28

the goals is to minimize impact to residents, staff and business operations

Question 29

Areas of High Risk

Answer 29

proximity, adjacent properties, weather, residents, property arrangement, property infrastructure

Question 30

Liability

Answer 30

predicated on negligence including a duty owed, a breach of that duty, and damages resulting directly therefrom.

Question 31

Negligence

Answer 31

an unreasonable response to a foreseeable risk

Question 32

Loss Prevention and Control

Answer 32

Loss prevention- being proactive in preventing losses. Control- doing everything you can to mitigate the impact of the loss once it occurs.

Question 33

Loss control

Answer 33

have good liability insurance. The risk can be contained through the use of deductibles or higher self-insured retentions.

Question 34

Types of insurance

Answer 34

property insurance, fidelity(fraud/theft) insurance, third party liability, workers comp

Question 35

3 property aspects to protect through risk managemetn

Answer 35

property, people, goodwill

Question 36

What is the most common risk management strategy?

Answer 36

finance the risk

Question 37

When minimizing financial risk, what are three areas to consider

Answer 37

income/fees/cash, physical property, records/screening

Question 38

What are the 3 highest liability areas?

Answer 38

Property hazards, environmental hazards, crime deterence

Question 39

What are the responsibilities to provide habitability?

Answer 39

repair and maintenance to reduce safety hazards, maintaining required housing habitability

Question 40

When/how can you communicate to residents about their safety

Answer 40

during lease signing, with notice letters, during resident meetings, in the community newsletter

Question 41

The maintenance technician was using hazardous chemicals during his shift. What should he do at the end of his shift?

Answer 41

empty and clean the container

Question 42

What are the written requirements for PPE?

Answer 42

The standard does not require a written program but does require a written assessment and documentation exposures

Question 43

What is the purpose of an emergency drill?

Answer 43

to ensure that all aspects of the evacuation can be fully executed