Deck

Question 1

Exchange of information from the health care
practitioner to elderly and vice versa

Answer 1

INFORMATION SHARING

Question 2

done through effective
strategies that improve information sharing and care
continuity to older adults by those that involve active
facilitation of an on-going partnership that respects the
knowledge of those involved

Answer 2

Knowledge translation

Question 3

encodes the message, initiates the
communication

Answer 3

Sender

Question 4

coming from the internal/external
environment of the sender

Answer 4

Message

Question 5

the one who decodes the message

Answer 5

Receiver

Question 6

to clear out miscommunication

Answer 6

Feedback/Response

Question 7

the way how we communicate

Answer 7

Medium/Channel

Question 8

Refers to healing or curative dialogue between people

Answer 8

THERAPEUTIC COMMUNICATION

Question 9

It is a collection of techniques that prioritize the physical,
mental, and emotional well-being of patients

Answer 9

THERAPEUTIC COMMUNICATION

Question 10

THERAPEUTIC COMMUNICATION TECHNIQUE

it gives both the nursed snd the patient
an opportunity to think through and process what comes
next in the conversation (5 to 10s)

Answer 10

Using silence

Question 11

Tct

it is necessary to acknowledge what patient
say and affirm that they have been heard

Answer 11

Accepting

Question 12

TCT
acknowledges a patient behavior
and highlights it without giving an overt compliment

Answer 12

Giving recognition

Question 13

use verbal and nonverbal cues such as
nodding and saying “I see” can encourage patients to
continue talking (eye-to-eye contact)

Answer 13

Active listening

Question 14

it shows we value patient and that
someone is willing to give them time and attention,
offering to stay for lunch, simply sit with the patients will boost their mood

Answer 14

Offering self

Question 15

Very useful in patients with dementia, Alzheimer’s and
those with difficulty in communication verbally
• Those with difficulty using word to describe something

Answer 15

NON-VERBAL COMMUNICATION

Question 16

showing the person you are paying
attention

Answer 16

Make eye contact

Question 17

if they are setting, try to set next to
them

Answer 17

Level with them

Question 18

– it indicates that you are not
open to them

Answer 18

Do not cross your hand

Question 19

– give visual cues

Answer 19

Make a gesture

Question 20

it conveys warmth and support

Answer 20

Use therapeutic touch

Question 21

conveys acceptance

Answer 21

Smile

Question 22

Communication with older adults relies on sense such as
hearing, vision, physical and cognitive processes

Answer 22

BARRIERS TO COMMUNICATION

Question 23

reduction in sensory and cognition
abilities as people age

Answer 23

Internal barriers

Question 24

refers to muscle weakness,
difficulty of the mouth speech movement

Answer 24

Dysarthria

Question 25

language impairment due to brain damage

Answer 25

Aphasia

Question 26

– naming impairment

Answer 26

Anomia

Question 27

– comprehension is intact, speech is slow, choppy, effortful and lack proper grammatical matter such as ed for the past tense

Answer 27

Broca’s aphasia

Question 28

– limited spoken language, may use single words that are not always understood, spoken and written information is impaired

Answer 28

Global aphasia

Question 29

– fluent speech with unintelligible content ▪ Use real or nonsense word, but the string of words has no clear meaning ▪ Comprehension of spoken and written word is impaired

Answer 29

Wernicke’s aphasia

Question 30

Acknowledge the person, know the person's name Affirm uniqueness

Answer 30

Recognition

Question 31

Consult the person regarding preferences, desires, needs

Answer 31

Negotiation

Question 32

Acknowledge the person's emotions, feelings and respond

Answer 32

Validation

Question 33

Enable the person to do what he or she otherwise would not be able to do by providing the missing part

Answer 33

Facilitation and Collaboration

Question 34

difficulty seeing at close range

Answer 34

Presbyopia

Question 35

which can affect ADL, relationship, socialization, psychological health and quality of life ▪ Safety risk for they may not hear alarms and sirens

Answer 35

Hearing Loss

Question 36

– inability to hear higher frequencies

Answer 36

Presbycusis

Question 37

– abnormal sound in one or both ears, similar to internal noise one hears after being exposed to loud sounds

Answer 37

Tinnitus

Question 38

– abilities can decrease in a short period of time

Answer 38

Physical Limitations

Question 39

– different location, noise in the background

Answer 39

Environmental Noise

Question 40

– includes lighting, room temperature

Answer 40

Physical environment

Question 41

– home is a key place for healing without the risk of hospital acquired infection or excessive noise

Answer 41

Culturing shift in living environment

Question 42

– use a different language, the naming of living areas with street names ▪ Words are selected with positive intent

Answer 42

Eden Alternative