Deck 8 Flashcards
(20 cards)
creating your own training program
- use a detailed job description
- set training objectives
- develop an abbreviated
- task analysis record form
- develop a job instruction sheet
6.compile training program for the job
Employer responses to employee learning needs
- provide employees with lifelong educational and learning opportunities
- instituting basic skills and literacy programs
long term focus of management development
- assessing the company’s strategic needs
- appraising managers’ current performance
- developing the managers and future managers
steps in the succession planning process
- anticipate management needs
- review firm’s management skills inventory
- create replacement charts
- begin management development
managerial on the job training
- job rotation
- coaching and understudy
- action learning
understudy
an actor who learns the part of another actor in a play so that they can play that part if necessary
off the job management training and development techniques
the case study method
management games
outside seminars
university related programs
role playing
behavior modeling
corporate universities
executive coaches
behavior modeling training
- model the effective behaviors
- have trainees role play using behaviors
- provide social reinforcement and feedback
- encourage transfer of training to job
managing organizational change programs
strategy, culture, technologies, structure, employees
the human resouce manager’s role
- overcoming resistance to change
- organizing and leading organizational change
- effectively using organizational development practices
overcoming resistance to change: Lewin’s change process
unfreezing
moving
refreezing
Unfreezing stage
- establish a sense of urgency
- mobilize commitment to solving problems
Moving stage
- create a guiding coalition
- develop and communicate a shared vision
- help employees to make a change
- consolidate gains and produce more change
refreezing stage
- reinforce new ways of doing things
- monitor and assess progress
organizational development
- OD
- applies behavioral science knowledge
- changes the organization in a particular direction
designing the evaluation study
-time series design
-controlled experimentation
choosing which training effects to measure
-reaction of trainees to the program
-learning what actually took place
-behavior that changed on the job
-results achieved as a result of the training
performance appraisal
setting work standards, assessing performance and providing feedback to employees to motivate, correct and continue their performance
Performance Management
an integrated approach to ensuring that an employee’s performance supports and contributes to the organization’s strategic aims
Guidelines for effective goal setting
-set SMART goals
-assign specific goals
-assign measurable goals
-assign challenging/doable goals
-encourage participation
