defining negative behaviours and how they apply in the workplace Flashcards

6.2 factors to consider when working with people from diverse backgrounds (9 cards)

1
Q

what is prejudice

A

is a preconceived opinion about an individual or a group that is not based on actual experience. it can make relationship with others in the workplace uncomfortable and create a negative experience

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2
Q

when prejudice results in unwanted conduct or less favourable treatment what is it considered?

A

harassment or discrimination

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3
Q

what is bias?

A

refers to demonstrating different behaviour or action towards others
for example:
* disvantaging an individual or providing them with less favourable treatment

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4
Q

what is a conscious bias

A

deliberate

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5
Q

what is a unconscious bias

A

a result of an individuals life experience that has shaped there views which might not be reasonable or correct

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6
Q

what is direct discrimination

A

disadvantaging an individual by offerung them less favourable treatment or treating them unfairly in comparison to others because of a protected characteristic

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7
Q

what is positive action

A

action taken taken by an employer to help or support an individual with a protected characteristic

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8
Q

what is a steryotype

A

a general or oversimplified assumption, ideas or characterstics which are used to represent a type or group of people; steryotyping a group of people does not reflect the diversity or complexity of the individuals within that group

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9
Q
A
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