Definition of Terms Flashcards
(63 cards)
total time spent in the air
Actual flying time
document that usually issued by airline that indicates a passenger’s assigned seat for a flight
Boarding Pass
The first or only letters of the bare basis code
Booking CLasses
alphanumeric code used to identify and document a booking
Confirmation Number
Reservation made by a guest that is confirmed by the hotel
Confirmed Reservation
two or more tickets used on a single itinerary
Conjunction Tickets
portion of airline ticket collected from the passengers at time of boarding
Coupon
pre-paid voucher which can be exchanged for goods/services
Coupon
Any printed voucher providing for free or reduced cost service/good
Coupon
informal document indication company has specific dollar amount credit with another
credit memo
voucher given by airline when flight is overbooked to passengers who volunteer to take alter flights
DBC
informal invoice from a supplier showing an additional amount due
debit memo
flight between two places w/ single flight number
will make one or more stops between the two places
Direct Flight
practice of booking and confirming two or more reservations when only one will be used
Double Booking
flight with two place changes
Double Connection
aimed at making the organization smaller
Downsizing
by selling various product lines
“Spinning Off”
Unethical practice of making more than one reservation for a travelers trip
DUP Booking (Duplicate Booking)
actual number of minimum hours a flight takes
Elapsed Flying Time
computerized system w/ no physical ticket/boarding pass generated
Electronic Ticketing
Trip for education of travel professionals sponsored by travel companies
FAM Tour (Familiarization Tour)
specific fare for a ticket at a designated level of service
Fare basis
number of flights by a given airline
Frequency
extra fee charged because of fuel shortages
Fuel Surcharge
