Definitions Flashcards

1
Q

Travel:

A

Movement of people from 1 place to another using at least 1 type of travel

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2
Q

Tourism

A

Everything tourists do while they are away

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3
Q

Domestic tourism

A

This is tourism in someone’s own country e.g Belfast- England

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4
Q

Inbound tourism

A

Comeing into a country e.g USA-uk

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5
Q

Outbound tourism

A

Leaving your country to go on holiday e.g uk- france

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6
Q

Staycation

A

A period in which an individual or family stays home and participates in leisure activities which is driving distance of their home and doesn’t require overnight stay

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7
Q

Leisure activities

A

Travelling to relax and enjoy yourselves out of work hours e.g day trips/ holidays

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8
Q

Buisness travel

A

Meetings-make decisions
Incentive-make most sales
Conference-problem solving
Events- gadget show showing off new tech

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9
Q

Leisure travel examples

A

Staycations
Holidays
Short breaks
Day trips
Visiting friends n relitives

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10
Q

Specialist travel examples

A

Health
Eco
Dark
Adventure
Education
Voluntary work

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11
Q

Sustainable tourism

A

Meeting the needs of present tourists while preserving the material, cultural and historical environment for future tourists

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12
Q

Principles of sustainable tourism

A

Environmental-low impact tourism
Economic-create revenue for local area
Social/cultural- generate money for the local people

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13
Q

Benefits of sustainable tourism

A

Reduce waste
Reduce energy consumption
Environmental protection
Links with the local community
Competitive edge
Cost saving
Edge

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14
Q

Direct employment

A

Created by travel and tourism organisations e.g airline cabin crew, hotel receptionists, bar staff

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15
Q

Indirect employment

A

Created to supply and support travel n tourism organisations e.g the bakers that make the bread for the hotels

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16
Q

GDP

A

Gross domestic product- the value of a country’s economy

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17
Q

Infrastructure development

A

The growth in tourism

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18
Q

Domestic tour operators

A

Offers holidays in the country

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19
Q

Inbound tour operators

A

Offers trips for the people travelling into the country

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20
Q

Outbound tour operators

A

Offers trips for people travelling into the country

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21
Q

Roles of tour operators

A

Assemble and operate components parts of holidays as a package for retail travel agents or direct sales

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22
Q

Products and services of a tour operator

A

Package holidays, transfers, travel arrangements, excursions, accommodation

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23
Q

Types of passenger travel

A

Sea,rail,road,air

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24
Q

Roles of passenger travel

A

Provide their customers with transportation

25
Products and services of passenger travel
Transport, entertainment, info, advice, hospitality
26
Nateral visitor attractions
Created by nature
27
Purpose built arttractions
Built to attract tourists to the area
28
Heritage visitor attractions
Old and run down
29
Roles of visitor attractions
Entertainment, fun, education
30
Products and services of visitor attractions
Info, exhibits, rides, souvenirs, guides, catering
31
Roles of accommodation
Provide different accommodation,services and facilities
32
Types of accommodation
Caravan Apartments Youth hostel Hotel Motel Camping
33
Serviced accommodation
Rooms,Concierge,resteraunt, bar, conference rooms, leisure, hospitality
34
Non services accommodation
Self catering facilities, rooms
35
Youth hostels
Shared rooms, dorms, self catering facilities, advice, info, meals
36
Camping,caravans sites, holiday parks
Caravan pitches, static caravans, tents, parks, chalets, entertainment, lodges, hospitality, sports, recreation
37
Role of arts and entertainment
To entertain
38
Products and services of arts and entertainment
Entertainment, music, catering
39
CAA
Civil aviation authorities
40
ORR
Office of rail regulation
41
ABTA
Association of British travel agents
42
AITO
Association of tour operators
43
What do ancilary organisations include
Airport transfers Car hire Ensurance Event booking
44
Private organisations in the travel and tourism sector
Organisations owned or controlled by private individuals or share holders
45
Public organisations in the travel and tourism sector
Funded and sometimes owned by central and local government
46
Voluntary organisations in the travel and tourism sector
Independent organisations funded by membership, donations, grants, sales of products and services
47
Common ownership
When a number of companies are all owned by one main company
48
Commercial partnerships
How the product or service gets to the customer
49
Vertical integration
When a business at one level of the distribution buys or merges with a business at another level - higher or lower
50
Horizontal integration
Businesses is at one level of the chain of distribution buys or merges with a business at the same level
51
Advantages of Interrelationships
Increased sales Marketing,advertising efforts doubled Shared resources Wider customer base
52
Disadvantages of interelationships
Size of operation Loss of personalised care Inflexiblity
53
What can technology be used for
-Increase customer sales/numbers -Promote products and services -Help organisations meet customer expectations
54
How can technology be used in airports
Self Check in Body scanner Wi-Fi areas Security
55
How can technology be used in visitor attractions
Multimedia Interpretation Online bookings
56
How can technology be used in accommodation
Entertainment Communication Online bookings
57
How can technology be used in mobile apps
Communication of information Bookings Comparison
58
How can technology be used in ticketing
Etickets Mtickets
59
How can technology be used in websites
Reviews Bookings Vertural tours