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Travel And Tourism > Definitions > Flashcards

Definitions Flashcards

1
Q

Travel:

A

Movement of people from 1 place to another using at least 1 type of travel

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2
Q

Tourism

A

Everything tourists do while they are away

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3
Q

Domestic tourism

A

This is tourism in someone’s own country e.g Belfast- England

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4
Q

Inbound tourism

A

Comeing into a country e.g USA-uk

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5
Q

Outbound tourism

A

Leaving your country to go on holiday e.g uk- france

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6
Q

Staycation

A

A period in which an individual or family stays home and participates in leisure activities which is driving distance of their home and doesn’t require overnight stay

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7
Q

Leisure activities

A

Travelling to relax and enjoy yourselves out of work hours e.g day trips/ holidays

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8
Q

Buisness travel

A

Meetings-make decisions
Incentive-make most sales
Conference-problem solving
Events- gadget show showing off new tech

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9
Q

Leisure travel examples

A

Staycations
Holidays
Short breaks
Day trips
Visiting friends n relitives

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10
Q

Specialist travel examples

A

Health
Eco
Dark
Adventure
Education
Voluntary work

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11
Q

Sustainable tourism

A

Meeting the needs of present tourists while preserving the material, cultural and historical environment for future tourists

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12
Q

Principles of sustainable tourism

A

Environmental-low impact tourism
Economic-create revenue for local area
Social/cultural- generate money for the local people

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13
Q

Benefits of sustainable tourism

A

Reduce waste
Reduce energy consumption
Environmental protection
Links with the local community
Competitive edge
Cost saving
Edge

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14
Q

Direct employment

A

Created by travel and tourism organisations e.g airline cabin crew, hotel receptionists, bar staff

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15
Q

Indirect employment

A

Created to supply and support travel n tourism organisations e.g the bakers that make the bread for the hotels

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16
Q

GDP

A

Gross domestic product- the value of a country’s economy

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17
Q

Infrastructure development

A

The growth in tourism

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18
Q

Domestic tour operators

A

Offers holidays in the country

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19
Q

Inbound tour operators

A

Offers trips for the people travelling into the country

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20
Q

Outbound tour operators

A

Offers trips for people travelling into the country

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21
Q

Roles of tour operators

A

Assemble and operate components parts of holidays as a package for retail travel agents or direct sales

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22
Q

Products and services of a tour operator

A

Package holidays, transfers, travel arrangements, excursions, accommodation

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23
Q

Types of passenger travel

A

Sea,rail,road,air

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24
Q

Roles of passenger travel

A

Provide their customers with transportation

25
Q

Products and services of passenger travel

A

Transport, entertainment, info, advice, hospitality

26
Q

Nateral visitor attractions

A

Created by nature

27
Q

Purpose built arttractions

A

Built to attract tourists to the area

28
Q

Heritage visitor attractions

A

Old and run down

29
Q

Roles of visitor attractions

A

Entertainment, fun, education

30
Q

Products and services of visitor attractions

A

Info, exhibits, rides, souvenirs, guides, catering

31
Q

Roles of accommodation

A

Provide different accommodation,services and facilities

32
Q

Types of accommodation

A

Caravan
Apartments
Youth hostel
Hotel
Motel
Camping

33
Q

Serviced accommodation

A

Rooms,Concierge,resteraunt, bar, conference rooms, leisure, hospitality

34
Q

Non services accommodation

A

Self catering facilities, rooms

35
Q

Youth hostels

A

Shared rooms, dorms, self catering facilities, advice, info, meals

36
Q

Camping,caravans sites, holiday parks

A

Caravan pitches, static caravans, tents, parks, chalets, entertainment, lodges, hospitality, sports, recreation

37
Q

Role of arts and entertainment

A

To entertain

38
Q

Products and services of arts and entertainment

A

Entertainment, music, catering

39
Q

CAA

A

Civil aviation authorities

40
Q

ORR

A

Office of rail regulation

41
Q

ABTA

A

Association of British travel agents

42
Q

AITO

A

Association of tour operators

43
Q

What do ancilary organisations include

A

Airport transfers
Car hire
Ensurance
Event booking

44
Q

Private organisations in the travel and tourism sector

A

Organisations owned or controlled by private individuals or share holders

45
Q

Public organisations in the travel and tourism sector

A

Funded and sometimes owned by central and local government

46
Q

Voluntary organisations in the travel and tourism sector

A

Independent organisations funded by membership, donations, grants, sales of products and services

47
Q

Common ownership

A

When a number of companies are all owned by one main company

48
Q

Commercial partnerships

A

How the product or service gets to the customer

49
Q

Vertical integration

A

When a business at one level of the distribution buys or merges with a business at another level - higher or lower

50
Q

Horizontal integration

A

Businesses is at one level of the chain of distribution buys or merges with a business at the same level

51
Q

Advantages of Interrelationships

A

Increased sales
Marketing,advertising efforts doubled
Shared resources
Wider customer base

52
Q

Disadvantages of interelationships

A

Size of operation
Loss of personalised care
Inflexiblity

53
Q

What can technology be used for

A

-Increase customer sales/numbers
-Promote products and services
-Help organisations meet customer expectations

54
Q

How can technology be used in airports

A

Self Check in
Body scanner
Wi-Fi areas
Security

55
Q

How can technology be used in visitor attractions

A

Multimedia
Interpretation
Online bookings

56
Q

How can technology be used in accommodation

A

Entertainment
Communication
Online bookings

57
Q

How can technology be used in mobile apps

A

Communication of information
Bookings
Comparison

58
Q

How can technology be used in ticketing

A

Etickets
Mtickets

59
Q

How can technology be used in websites

A

Reviews
Bookings
Vertural tours

Travel And Tourism (1 decks)

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