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Flashcards in Definitions Deck (20)
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1

Construction industry

All people/businesses involved in all aspects of the building industry, design teams, plumbers, builders, carpenters etc.

2

Placement officer

Someone who matches workers/employees with job vacancies.

3

Feedback

Information or advice/given after the completion of a task/activity/which can be positive or negative/of what can be done to improve future performance.

4

Interpersonal Skills

Skills we use to communicate and interact with each other.

5

Covering letter

A letter that accompanies a CV/explains why you should be given an interview.

6

References

A letter/email/phone call that sets out your suitability/skills/qualities/employment history/from previous employer/personal contact/educational establishment/can be added to a CV

7

Personnel manager

The person who is in charge of the department that deals with employment/training/support etc.

8

Mission Statement

An official document that sets out the goals, purpose, values, beliefs and work of a company or organisation.

9

Stakeholders

This is a person, group or organisation (customers, employees, local community, interests groups, suppliers, investors, government, entrepreneurs)/that has an interest or concern in an organisation/it is anyone who can affect or is affected by an organisation, strategy or project.

10

Equality of Opportunity

Means that all applicants for new jobs or promotion opportunities are treated fairly/equally with no discrimination (race, religion or example of discrimination).

11

Entrepreneur

a person who uses their initiative/comes up with a business opportunity/idea, takes the risk and starts a new business with a view to making a profit.

12

CV / Curriculum Vitae

a document used to apply for a job/used when seeking
employment/showing the personal details, qualifications and employment experience of an individual.

13

Corporate Social Responsibility

A business practice which involves participation in
initiatives/that benefit society/local community

14

Diversification

A business strategy which is designed to reduce risk by spotting and exploiting new market opportunities for their products/services by using their existing skills to offer complimentary services or expanding into a completely different market.

15

Volunteer

A person who works for the benefit of other individuals/particular cause/society without expecting any financial reward for their work.

16

A Trade Union

An organisation of workers/who try to improve the pay/working conditions of its workers/represent workers in disputes.

17

A Shop Steward

The worker who represents the union in the workplace.

18

Contract of Employment

A written document*/between an employer and employee specifying the terms and conditions under which a person consents to perform the work they are employed to do/in return for an agreed wage or salary

19

Market Research

The collection, recording and analysis of information gathered/allows you to make decisions of how to proceed in business

20

Innovation

the process of translating an idea or invention into a good or service that creates value or for which customers will pay.