Definitions/Acronyms Flashcards

(28 cards)

1
Q

ELR

A

Effective Labor Rate

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2
Q

RO

A

Repair Order

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3
Q

PO (Invoice)

A

Purchase Order

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4
Q

PO (Parts)

A

Parts Order

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5
Q

RC

A

Report Card

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6
Q

PAYRL

A

Payroll

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7
Q

ACCTG

A

Accounting

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8
Q

SERVC

A

Service

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9
Q

FANDI

A

F and I

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10
Q

PARTS

A

Parts

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11
Q

Bill Time

A

How many hours the customer is being charged for in Service

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12
Q

Tech Hours/Flagged Time/Total Tech Time

A

Total time the tech spent working on the vehicle

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13
Q

Effective Labor Rate (Calc)

A

Labor Sales / Tech Hours

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14
Q

Gross

A

Sale - Cost

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15
Q

F/E Gross

A

Front End Gross

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16
Q

B/E Gross

A

Back End Gross

17
Q

VEH-GROSS

A

Front End Gross

18
Q

TFI-RES

A

Back End Gross

19
Q

CAI

A

Computer assisted Instruction

20
Q

RMI

A

Retail Management Intelligence

21
Q

CM

A

Contact Management

22
Q

DR

A

Dynamic Reporting

23
Q

EXT

24
Q

Sort Key

A

Function in Parts and sorts parts in order from the Manufacturer

25
Obsolescence
Parts that have an age older than 13 months
26
UDF
User Defined Field
27
Counterperson
Who was manning the counter to physically sell the parts
28
Outstanding
Anything that has not been done yet