Definitions/Acronyms Flashcards
(28 cards)
1
Q
ELR
A
Effective Labor Rate
2
Q
RO
A
Repair Order
3
Q
PO (Invoice)
A
Purchase Order
4
Q
PO (Parts)
A
Parts Order
5
Q
RC
A
Report Card
6
Q
PAYRL
A
Payroll
7
Q
ACCTG
A
Accounting
8
Q
SERVC
A
Service
9
Q
FANDI
A
F and I
10
Q
PARTS
A
Parts
11
Q
Bill Time
A
How many hours the customer is being charged for in Service
12
Q
Tech Hours/Flagged Time/Total Tech Time
A
Total time the tech spent working on the vehicle
13
Q
Effective Labor Rate (Calc)
A
Labor Sales / Tech Hours
14
Q
Gross
A
Sale - Cost
15
Q
F/E Gross
A
Front End Gross
16
Q
B/E Gross
A
Back End Gross
17
Q
VEH-GROSS
A
Front End Gross
18
Q
TFI-RES
A
Back End Gross
19
Q
CAI
A
Computer assisted Instruction
20
Q
RMI
A
Retail Management Intelligence
21
Q
CM
A
Contact Management
22
Q
DR
A
Dynamic Reporting
23
Q
EXT
A
Extended
24
Q
Sort Key
A
Function in Parts and sorts parts in order from the Manufacturer
25
Obsolescence
Parts that have an age older than 13 months
26
UDF
User Defined Field
27
Counterperson
Who was manning the counter to physically sell the parts
28
Outstanding
Anything that has not been done yet