Delegation In Practice Flashcards
(6 cards)
What is delegation and the key considerations for effective delegation ?
Delegation is a process where tasks are given to members of staff who then give tasks to employees further down the chain of command
Key considerations include clear communication , empowerment and support and training and support.
What is a decentralised structure and the company example ?
Decentralised structure ; where decision making authority is distributed throughout the organisation
Company - Johnson and Johnston
-operated under a decentralised structure where decision making authority is delegated extensively to individual operating companies.
Each subsidiary has its own executive team who are responsible for the business strategy where local market leaders can tailor products and marketing to their specific regions without constantly needing to seek approval allowing for quick decision making.
What is centralised structure and the company example ?
Centralised structure; decision making authority is concentrated at the top of the organisation with a clear chain of command and control
Company; McDonald’s
-McDonald’s operates with a strong centralised control over key strategic decisions such as menu development and branding and advertising.
-McDonald’s delegated operated responsibilities to regional managers who oversee a group of franchises in specific territories who follow a strict brand guidelines who have authority over local hiring and day to day restaurant running
-this works by having centralisation ensuring brand consists of economies of scale and delegation allows responsiveness to local conditions , employee motivation and faster decisions marketing at the operational level
What is a Hierarchical structure and the company example ?
Hierarchical structure; these tall structures have multiple layers of management making it easy to delegate tasks and responsibilities
Company; Toyota
-Toyota is well known for its effective use of delegation , particularly through its production system.
-it works by having the hierarchical structure ensuring control , discipline and consistency in the manufacturing system where delegation empowers employees and managers to take ownership improve processes nd respond quickly to problems its outne ding constant executive oversight
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What is a flat structure and the company example ?
Flat structure; this structure has fewer layers meaning quicker communication and decision making and that authority is often delegated to employees.
Company; W.L GORE & ASSOCIATES; gore has operated with a flat structure since it was founded and instead of traditional managers they use a team based model where work is associated in small teams.
Self managed teams are responsible for their own project outcomes and within each team role and responsibilities are delegated among peers , not assigned from above.
Leadership by fellowship , leadership is informal ; people become leaders because others choose to follow them - not because to formal title and authority is delegated by influence and expertise , not position.
- personal accountability - associates are encouraged to make decisions independently and take ownership of their work.
This works by the flat delegated model creating a culture of innovation and personal responsibility and mutual trust
What is a matrix structure and the company example ?
Matrix structure - in project based structures , authority is often delegated to project mangers , who are responsible for for overseeing and coordinating project activities.
Company - IBM hardware
IBM structure teams around both functions and projects / clients.
The project manager had authority delegated to them to make decisions related to project timelines , client communication and team coordination.
Functional managers delegated authority to their team members to act semi - autonomously on the project.
This system allowed for IBM to respond flexibly yo Clint needs , tap into global expertise and manage complex projects without rigid hierarchies slowing things down.
