The Evolving Roles Of The Business Support Service Function Flashcards
(2 cards)
1
Q
What is the evolving roles of the business support services function ?
A
Relates to how the role is changing
2
Q
What company are you using for evolving role of the business support services and info
A
Company = apple
-apple have evolved the role of its business support services by forcing on proactive assistance , expert guidance and a comprehensive approach.
-they evolved by having proactive and personalised support - supporting beyond reactive trouble shooting
-evolved by empowering end - users and IT staff by giving them the materials and knowledge they need to manage apple devices.
- this impacts the business by having employees motivated and quipped to deal with customers , ensuring a good reputation.
