Describe analytics capabilities of Microsoft 365

Question 1

Viva Insights

Answer 1

provides privacy-protected insights and actionable recommendations that help everyone in the organization work smarter and achieve balance

Question 2

t or f

In Viva Insights Employees can get personal insights that only they can see to help identify opportunities to help build better work habits

Answer 2

true

Question 3

t or f

Through advanced insights, understand the impact of hybrid work on your people and your business and address the challenges important to your organization

Answer 3

true

Question 4

Viva Insights in Microsoft Teams and on the web - HOME TAB

Answer 4

helps you discover insights and actions to improve wellbeing, productivity, and teamwork.

recommended for you
your progress
inspiration library

Question 5

Viva Insights in Microsoft Teams and on the web - WELLBEING TAB

Answer 5

helps you understand and improve your work habits, manage time, and promote work-life balance.

Take action
Track your progress
Act with intention
Reflect on your emotion

Question 6

Viva Insights in Microsoft Teams and on the web - PRODUCTIVITY TAB

Answer 6

provides insights and tools related to meetings, time management, and tasks to help you improve meeting effectiveness, productivity, and collaboration

meeting habits
meeting category insights
meeting effectiveness surveys
shared meeting plans
suggest tasks

Question 7

Viva Insights in Microsoft Teams and on the web - TEAMWORK TAB

Answer 7

helps you build and strengthen connections within your team by giving you a better understanding of who your top collaborators are and how much time you spend collaborating with them

Question 8

Viva Insights in Outlook add-in

Answer 8

shows you insights within Microsoft Outlook on how to prepare for upcoming meetings, gain focus time, maintain work relationships, and plan time away from work.

Question 9

Briefing emails in Outlook

Answer 9

The daily briefing email from Viva automatically appears in your inbox near the start of the day.

provides recommendations of documents for you to review prior to the day’s meetings, outstanding commitments, requests, follow-ups and suggested focus time.

Question 10

Digests in Outlook

Answer 10

Gives you key highlights about your work patterns in a digest email in your Outlook inbox

Question 11

Inline suggestions in Outlook

Answer 11

These brief, data- and AI-driven notifications appear in Outlook while you are either reading or composing an email or a meeting invitation.

Question 12

Team Insights

Answer 12

within the Viva Insights app in Teams and on the web

help managers foster productivity and wellbeing for teams large or small

Gain insights into your habits as a manager as well as team meeting habits and how it impacts your team while getting suggestions on how to improve team collaboration habits

Shared plans within Viva Insights give managers a way to set positive team norms for meetings, focus, and wellbeing

Question 13

t or f

Shared plans within Viva Insights give managers a way to set positive team norms for meetings, focus, and wellbeing

Answer 13

true

Question 14

Organization Insights

Answer 14

in the Viva Insights app in Teams and on the web

help managers and leaders understand how their organizations are succeeding at work and current team or company-wide norms

see key indicators of their organization’s wellbeing, productivity, and team culture

allow them to understand how their organizations are performing, help identify opportunities to make changes that can improve business outcomes and find features and tools to help support their teams

Question 15

Advanced Insights

Answer 15

provide business leaders with a greater understanding of how work shapes their people and their business

These insights can help leaders address critical questions about organizational resiliency and work culture.

Leaders can see opportunities where a change in process could improve business outcomes and take steps to protect employee wellbeing

Question 16

Data Privacy

Answer 16

Viva Insights complies with applicable laws and regulations

Question 17

Microsoft 365 admin center

Answer 17

manage your Microsoft 365 subscription (you must have the right admin permissions to access)

Question 18

How can you access the Microsoft 365 admin center?

Answer 18

admin.microsoft.com and sign in with your account info

or you can login through office.com

or through Microsoft 365 Admin moblie app

Question 19

Two views of the admin center

Answer 19

simplified view
dashboard view

Question 20

Are you able to switch between the views in the admin center?

Answer 20

yes

Question 21

Simplified view

Answer 21

helps smaller organizations manage their most common tasks such as managing users, subscriptions, and Teams

Question 22

Dashboard View

Answer 22

includes more complex settings and tasks.

customize their dashboard by adding tile cards for tasks that you perform frequently

Question 23

Tasks you can do in the admin center

Answer 23

manage users
manage licenses
manage groups
manage billing
view/create service request
manage global settings for apps
view activity reports
view the health of services

Question 24

Microsoft 365 user portal

Answer 24

gives you access to your email, calendar, and documents through Microsoft 365 apps like Office, Teams, Outlook, and more, on the web

Question 25

t or f for microsoft 356 user portal You can access your data from anywhere with a device and internet access

Answer 25

true Users can sign in with their email account and password through www.office.com. Only the apps the user has licenses for will appear

Question 26

Reports in the Microsoft 365 admin center

Answer 26

Get insights on how employees are using Microsoft 365 apps and services through the available reports

Question 27

How long are reports available for?

Answer 27

Reports are available for the last 7 days, 30 days, 90 days, and 180 days

Question 28

t or f You need to have the right admin permissions to be able to view reports

Answer 28

true

Question 29

Two types of reports in the admin center

Answer 29

Adoption score Usage

Question 30

Adoption score

Answer 30

provides insights into your organization's digital transformation journey score reflects people and technology experience measurements and can be compared to benchmarks from organizations similar to yours

Question 31

Adoption score provided metrics, insights and recommendations in two areas:

Answer 31

people experiences - Quantifies how the organization works using Microsoft 365 categories like content collaboration, mobility, communication, meetings and teamwork technology experiences - Quantifies how reliable and well-performing the technology is and the efficient use of Microsoft 365

Question 32

Usage

Answer 32

see how users are using Microsoft 365 apps and services across your organization

Question 33

t or f You can use Microsoft 365 usage analytics within Power BI to get more insights on how your organization is adopting the various apps and services within Microsoft 365

Answer 33

true

Question 34

The Microsoft 365 admin center also gives you access to other admin centers for specific products and services, such as :

Answer 34

Exchange, Teams, and more

Question 35

some of the admin centers and some of the reports available:

Answer 35

Security - Microsoft Defender XDR Compliance - Microsoft Purview. Endpoint Manager Microsoft Entra ID Exchange SharePoint Teams

Question 36

Security - Microsoft Defender XDR

Answer 36

information about security trends and track the protection status of your identities, data, devices, apps, and infrastructure.

Question 37

Compliance - Microsoft Purview

Answer 37

status and trends for the compliance of your Microsoft 365 devices, data, identities, apps, and infrastructure.

Question 38

Endpoint Manager

Answer 38

view reports through Microsoft Intune on endpoint compliance, health, and trends in your organization.

Question 39

Microsoft Entra ID

Answer 39

View activity reports, which include registration and usage. These reports help you understand the behavior of users in your organization like registrations and sign-ins.

Question 40

Exchange

Answer 40

View reports of email flow within your organization and mailbox migration batches created for your organization.

Question 41

SharePoint

Answer 41

View reports on the security and compliance of your data in SharePoint. These reports include sharing links to identify potential oversharing and sensitivity labels applied to files to monitor sensitive content.

Question 42

teams

Answer 42

View usage reports to gain insights and information on Teams usage. Your organization can use these reports to better understand usage patterns like how users are using Teams, and what devices they use to connect to Teams.

Question 43

What is Viva Insights?

Answer 43

A tool that provides data-driven, privacy-protected insights, and recommendations to improve productivity and wellbeing

Question 44

Which type of reports are available to view in the Microsoft 365 admin center?

Answer 44

Adoption score and Usage.

Question 45

Which admin center can you view information about security trends and track the protection status of your identities, data, devices, apps, and infrastructure?

Answer 45

Security - Microsoft Defender XDR

Question 46

What does Viva Insights provide for managers in Teams and on the web?

Answer 46

Viva Insights provides organization insights and team insights to help managers foster productivity, wellbeing, and positive team culture