DISPUTE RESOLUTION Flashcards

(56 cards)

1
Q

A study involving the understanding, analysis and applying best strategies in resolving disputes at elementary stages.

A

dispute resolution and crisis management

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2
Q

the restorative justice

A

barrangay justice system

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3
Q

the resolution of a dispute between two or more parties

A

dispute resolution

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4
Q

a way of solving a conflict without having to go to court

A

dispute resolution

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5
Q

dispute resolution is also known as

A

dispute settlement

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6
Q

pag di nag kaayos sa baranggay bibigyan ng certificate

A

certificate to file a criminal action

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7
Q

any process or procedures used to resolve a a dispute or controversy.

A

alternative dispute resolution system

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8
Q

crisis management reffered as

A

incident management

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9
Q

procedures necessary for a law enforcement leader to plan, mitigate and respond to a crisis.

A

crisis management

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10
Q

define as a clash between individuals arising out of a difference in thought process, attitudes understanding etc

A

conflict

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11
Q

stses that those eith wealth and power will try to hold on to it by any means possible, chiefly by suppressing the poor and powerless.

A

conflict theory

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12
Q

conflict theory was first developed by

A

karl marx

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13
Q

argued that individuals and groups within society wil work to try to maximize their own wealth and power

A

conflict theory

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14
Q

assumption of conflict theory

A

competition
revolution
structural inequality
war

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15
Q

exist as result of scarcity of resources, including material resources-money, property, commodities and more. intagible resources

A

competition

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16
Q

the idea is that change in a power dynamic between groups does not happen as the result of a gradual adaption. In this ways, changes to power dynamic are often abrupt and large in scale.

A

revolution

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17
Q

human relationship and social structures all experience inequalities of power.

A

structural inequality

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18
Q

a unifier or a cleanser of societies. it is the result of a cumulative and growing conflict between individuls and group

A

war

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19
Q

types of conflict

A

information conflict
values conflict
interest conflict
relationship conflict

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20
Q

arise when people have different or insufficient information

A

Information conflict

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21
Q

are created when people have perceived or actual incompatible belief systems.

A

values conflict

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22
Q

occur when there are misperceptions, strong negative emotion, or poor communication.

A

relationship conflict

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23
Q

are caused by competition over perceived or actual incompatible needs

A

interest conflict

24
Q

phases of conflict

A

prelude to conflict
triggering event
initiation phase
differentiation phas
resolution phase

25
it involves all the factors which possibly arise a conflict among individuals.
prelude to conflict
26
an event which triggers the conflict
triggering event
27
phase when the conflict has already begun.
initiation phase
28
phase when individuals voice out their differences against eacg other.
differentiation phase
29
individuals try to compromise to some extent and resolve it.
resolution phase
30
is designed to meassure a persons behavior in conflict situations.
thomas kilman instrument
31
persons dimensions during conflict situation
assertiveness cooperativeness
32
which the person attempts to satisfy his own concerns
assertiveness
33
person attempts to satisfy the other persons concern
cooperativeness
34
5 conflict resolution strategies
avoiding competing accommodating collaborating compromising
35
unassertive and uncooperative the person neither pusues his own concerns nor those of other individual. he does not deal with the conflict
avoiding
36
assertive but unncooperative power oriented mode in which you use whatever power seems appropriate to win your own position.
competing
37
unassertive and cooperative the individual neglects his own concerns to satisfy the concerns of other person self sacrifice
accommodating
38
assertive and cooperative involves an attempt to work with others to find solution
collaborating
39
the concept is that everyone givves up a little of what they want no one gets everithing they want.
compromising
40
modes or methods of dispute resolution
lawsuits alternative dispute resolution collaborative law negoiation
41
is a proceeding by a party or parties against another inn the civil court of law
lawsuit
42
means any process or procedures used to resolve a dispute or controversy.
alternative dispute resolution system
43
collaborative law is also known as
collaborative practie
44
is a legal process enabling couples who have decided to seperate or end their marriage
collaborative law
45
it is back and forth communication between parties of the conflict with the goal of tryig to find a solution
negotiation
46
key va;ues of restorative program
encounter amends reintegration inclusion
47
creates opportunities for victims, offender members to meet and discuss the crime and its aftermath.
encounter
48
expect offenders to take steps to repair harm they have caused
amends
49
seek to restore victims and offenders as a whole, contricuting memeber societies.
reintegration
50
provide opportunities for both parties to paarticipate in resolution
inclusion
51
means a voluntary dispute resolution process in which one or more arbitrators are appointed in accordance with an agreement of the parties, or rules promulgated purusant to RA9285, resolve an issue by rendering an award
ARBITRATION
52
means voluntary process in which a mediator, selected by the disputing parties, facilities communication and negotiation, and assists the parties in reaching a voluntary agreement regarding a dispute. The settlement is made by the parties themselves. Third party cannot make a proposal.
MEDIATION
53
invole the assistance of neutral third party who plays an advisory role in reaching an agreement. Third party can make a proposal
CONCILATION
54
is a step dispute resolution process involving both mediation and arbitration
MEDIATION-ARBITRATION
55
an ADR process wherein parties and their lawyers are brought together early in pre-trial phase to present summeries of their cases .
EARLY NEUTRAL EVALUATION
56