Distro and Pricing Flashcards

(42 cards)

1
Q

what are distribution channels

A

individuals and organisations
linking raw materials
through production
to end consumer

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2
Q

what are intermediaries?

A

anyone linking the producer to the end consumer

through contract or purchase/resale

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3
Q

why use intermediaries?

A
if they...
create utility
facilitate exchanges
reducen inefficiencies
reduce costs
eliminate redundancies
satisfy customer needs

only if they have positive gain in cost/benefit

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4
Q

what are marketing channel functions?

A

customer interaction
meeting customer needs
inventory functions
financial functions

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5
Q

what happens in customer interaction (marketing channel intermediary)

A

most direct contract to customer
promotion and marketing
information collection
negotiation of price, quality, delivery, etc

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6
Q

what happens in meeting customer needs (marketing channel intermediary)

A
quantity desired - resellers for instance
location
variety
services - delivery, training, repair
consumer credit
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7
Q

what happens in inventory function (marketing channel intermediary)

A

steady ordering - large quantities at regular intervals
physical disto - warehousing, inventory control, transpo
risk sharing - variety of locations and conditions

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8
Q

what happens in financial functions (marketing channel intermediary)

A

financing of inventory - purchase and store offsite

cash flow - consistency of ordering

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9
Q

what is a channel level?

A

a single layer of intermediary/middleperson
performing a channel function
between producers and consumers

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10
Q

what are the types of channel levels?

A
one level (retailer)
two level (wholesale, retail)
three level (wholesale, jobber, retail)
zero level (direct)

always a producer and consumer

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11
Q

what is direct marketing

A

direct from producer to consumer

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12
Q

is direct marketing communication or channel

A

it’s not a communication approach
it’s a channel decision

but it does impact communication, and is augmented by communication

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13
Q

what’s the difference between wholesalers and retailers?

A
wholesalers = resell to businesses (manufacturing, retailers, or business use)
retailers = resell to end users
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14
Q

how long should channel level be?

A

only as long as adding players improves cost/benefit

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15
Q

do long channels drive up purchase price?

A

no
customers have a range of prices they’re willing to pay

channel length impacts profit split between players

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16
Q

what are the three approaches to intensity of marketing coverage?

A

intensive distribution - maximise availability
selective distribution - promote in select venues, but actively avoid in others (generally for more expensive goods)
exclusive distribution - select 1 single channel for distribution (often very top tier products)

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17
Q

why is channel management tricky?

A

independent entities
integrally dependent on each other for success

different missions, strategies, and objectives

mutual benefit can be tricky to find

18
Q

what is power in a channel?

A

one member’s ability to dominate

a decision making process

19
Q

what is conflict in a channel?

A

difference in levels of power

different ideas in the best way to be successful

20
Q

what does cooperation in a channel do?

A

increases efficiency

and typically everyone’s financial gains

21
Q

what are channel alliances?

A

forming official strategic partnerships

most often in cooperative product offerings (not competitive)

22
Q

what is horizontal integration?

A

when orgs at the same level
combine or cooperate
to consolidate power

eg, farmers coop

23
Q

what is vertical integration?

A

two or more levels
are owned/managed by the same company

eg, retailer that starts manufacturing

24
Q

what are the five legal concerns for channels?

A

dual distribution - manufacturer owns some legal outlets, but also allows other companies to sell their product (possible conflict of interest / anti-competitive)
restricted sales territory - manufacturer restricts where a retailer can sell
tying agreements - requiring sale of product B in allowing retailer to sell product A (desired product) (can be OK, printer + ink, but also can be bad, unrelated products)
exclusive dealings - forbidding sale of competitor’s products
refusal to deal - refusing to sell to someone (acceptable, but concern if retaliation)

25
what is physical distribution?
act of moving/storing products
26
what parts of physical distribution are often outsourced?
inventory management warehousing transportation
27
what is pricing of a product?
more than dollar amount to be charged people have ideas of reasonable price - reference price
28
what is total value?
perceived value minus perceived costs includes utility psychological benefits any other value perceived to be associated with ownership
29
what goes into perceived total cost?
``` dollar amount paid energy costs time costs psychic costs opportunity costs ```
30
what is energy cost of a product?
``` human physical/emotional energy actual energy (fuel) ```
31
what are time costs for a product?
time required to obtain product eg, wait time at hospital
32
what are the psychic costs?
psychological costs of obtaining product fear, discomfort, perception of "fit", impact on image
33
what are the opportunity costs?
costs of giving up other options eg, taking vacation here means not taking vacation elsewhere
34
what is the supply/demand theory
economic theory as price goes up demand goes down (negative slope) doesn't always hold true (eg, limited edition)
35
what is price sensitivity?
relationship between price and demand
36
what are price sensitive customers?
have elastic demand slightly lower price = much more demand demand changes significantly
37
what are price insensitive consumers?
have inelastic demand slightly lower price = very little demand change demand is roughly static
38
why is pricing complex?
many variables must align with company objectives and strategy
39
what are the main pricing considerations
costs - must cover fixed and variable costs marketing might let us raise price channel partners might have an opinion based on their profits and prestige consumers might have strong existing expectations competition influences consumer expectations
40
when is pricing set for others?
vested interest - insurance influencing prices of healthcare decision maker - textbooks are chosen by prof, but bought by student legal/regulatory - can set floors / ceilings for pricing
41
what are the basis' for pricing
cost based pricing: start with costs demand based pricing: maximise for profit/revenue competition-based pricing: respond to competitive strategic approaches
42
what are two important pricing strategies
penetration pricing - low price to gain market share | skimming pricing - high price to maximise margin