diversity and problem solving Flashcards
(23 cards)
What is diversity in the context of healthcare?
Diversity refers to the variety of different backgrounds, values, and ideals among patients, not limited to nationality or religion.
What criteria can people be grouped by in terms of diversity?
- Race
- Ethnicity
- Culture
Define race.
Race refers to people who possess similar physical characteristics such as skin colour, body structure, hair texture, and facial appearance.
Define ethnicity.
Ethnicity includes groups of people sharing common history, origin, ancestry, language, nationality, religion/mythology, and physical appearance.
What is culture?
Culture is a social construct that describes a group of people with shared values, beliefs, and norms, often linked to ethnicity.
What are the key aspects to consider in patient assessments?
- Culture
- Sociological factors
- Psychological factors
- Physiological and biological factors
True or False: Different cultures have the same meanings for nonverbal communication.
False
How is smiling interpreted in Canadian culture?
Smiling is viewed as a sign of openness and friendliness.
What might avoiding eye contact indicate in some cultures?
Avoiding eye contact may show submissiveness, avoidance, or nervousness.
What is a common misconception about nodding in different cultures?
In some cultures, nodding upwards indicates refusal, while in others it may signify agreement or acknowledgment.
What should be explained to patients regarding touching?
The need for touching should be explained, and permission should be sought, especially in cultures where it may be frowned upon.
Why is it important to use professional interpreters in healthcare?
Language barriers negatively affect health care, and interpreters help ensure clear communication.
What are stereotypes?
Stereotypes are overgeneralized beliefs about a group of people that can negatively or positively affect patient care.
What impact does sociological status have on patient health?
Economic, educational, and family status can significantly impact patient health.
According to the CMHA, what percentage of Canadians will have or have had a mental illness by age 40?
Around 50%.
What is critical thinking?
Critical thinking is the objective analysis and evaluation of an issue to form a judgment.
List the abilities required for critical thinking.
- Interpret
- Evaluate
- Infer
- Explain
- Reflect
What are the lower levels of thinking?
- Recall
- Habit
What are the higher levels of thinking?
- Inquiry
- Creativity
What is the first step in problem solving?
Data collection.
What types of data are collected during patient assessment?
- Subjective data: information from the patient or family
- Objective data: information gathered by the technologist through observation or measurements
What is the purpose of the evaluation step in problem solving?
To reflect on the procedure and assess if goals were met, safety maintained, and identify what could be improved.
What should you remember to do after each procedure?
Document the experience and reflect on what was learned.
