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Building Surveying APC ET > Diversity, Inclusion and Team Working > Flashcards

Diversity, Inclusion and Team Working Flashcards

1
Q

What inclusion policies does you firm have in place?

A
  • Diversity etc
  • Anti harassment policy etc.
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2
Q

What is workplace diversity?

A
  • Diversity in the workplace related to the acceptance and inclusion of employees of all backgrounds.
  • Ensuring diversity in the workplace is an important asset of an organisation as it acknowledges the individual strengths of each employee and potential they bring.
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3
Q

What are the advantages of a diverse team?

A
  • Increased productivity: a diversity if talent will result in a broader range of skills amongst the team and result in increased productivity.
  • Increased creativity: Differing skill sets and perspectives within the team will increase the chances of generating solutions to workplace problems.
  • Improved cultural awareness: a diverse range of cultures within the workplace allows companies to operate more effectively within a global marketplace.
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4
Q

Please explain your understanding of inclusion within the workplace?

A
  • Inclusion within the workplace is creating an environment and culture where all company employees feel like they belong in the organisation.
  • This results in every employee being comfortable to voice their opinions and that no one person feel excluded on the basis of their identity.
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5
Q

What is meant by the term unconscious bias?

A
  • It refers to the unconscious association and assumptions that a person may have about someone solely because of their race, gender or disability.
  • It can result in a lack of diversity within the workplace.
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6
Q

What are some types of teams?

A

Office team

Finance team

Project team

Design team

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7
Q

What are some example of when you have demonstrated team working?

A
  • Design team meetings.
  • Pre contract meetings
  • Pulling together a specification - M&E, CAD team, secretary (formatting and issuing).
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8
Q

What is the Tuckman Theory?

A
  • Bruce Tuckman theory focuses on how a team tackles a task, which is comprised of 5 phases
  1. Forming - Assembly of team + planning, collating information and bonding.
  2. Storming - Address task by suggesting ideas.
  3. Norming - Agreeing rules and values of operation.
  4. Performing - Identified by high levels of independence, motivation, knowledge and competence + decision making is collaborative.
  5. Adjourning / Transforming - End of the project and breakup of the team, the team can return to any phase but this is typically forming.
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9
Q

What is the Herzberg Theory?

A
  • Created by Frederick Herzberg and is a two factor motivation theory.
  1. Workers are motivated to work harder through motivators such as: Empowerment, job enlargement and job enrichment.
  2. Workers can become demotivated if hygiene factors are not met such as; Pay, relationships and working conditions.
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10
Q

What particular skills have you got that contribute to team working?

A

I am a positive person and can identify when people are struggling, I am Patient and am good at sharing my experience to help others understand and learn.

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11
Q

Give me some examples of how you promote team working?

A
  • Mentoring
  • Listening
  • Explaining the end goal and steps required to get there
  • Promoting inclusive working together
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12
Q

What are the key aspects of an effective team ?

A
  • Clear objectives
  • Balanced roles
  • Effective processes
  • Good communication
  • Support and trust.
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13
Q

How would you deal with a member of the team who is negative towards a particular task and is disruptive ?

A

I would speak to the team member on a one to one basis and ask if they’re is anything wrong. I would air my though and see if they understand why and what we are doing. This could be escalated to a line manager for further review.

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14
Q

Can you tell me about a time you resolved a conflict in a team?

A

My client and their contractor had conflicts due to the clients demanding nature and overbearing. I informed the client that to maintain relationships, it might be best to let me liaise with the contractor directly to raise concerns that may occur, referencing the pre start meeting and the contract.

REFER to keeping Martin W separated from Robert W (clash of personalities!).

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15
Q

What makes successful teamwork?

A

Communication is crucial and having a shared understanding of the goals.

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16
Q

What is The Equality Act 2010 ?

A

The Equality Act 2010 legally protects people from discrimination in the workplace and in wider society. It replaced previous anti-discrimination laws with a single Act, making the law easier to understand and strengthening protection in some situations.

17
Q

What are the equality act protected characteristics ?

A

The characteristics that are protected by the Equality Act 2010 are:
• age
• disability
• gender reassignment
• marriage or civil partnership (in employment only)
• pregnancy and maternity
• race
• religion or belief
• sex
• sexual orientation

18
Q

What did the equality Act incorporate ?

A

It brings together over 116 separate pieces of legislation into one single Act. Including :
• the Equal Pay Act 1970
• the Sex Discrimination Act 1975
• the Race Relations Act 1976
• the Disability Discrimination Act 1995
• the Employment Equality (Religion or Belief) Regulations 2003
• the Employment Equality (Sexual Orientation) Regulations 2003
• the Employment Equality (Age) Regulations 2006
• the Equality Act 2006, Part 2
• the Equality Act (Sexual Orientation) Regulations 2007

19
Q

What is the RICS inclusive employer mark?

A

The Inclusive Employer Quality Mark aims to drive behaviour change by encouraging all organisations, large and small, to look carefully at their employment practices and have inclusivity at the heart of what they do.

20
Q

How to improve team dynamics?

A
  • Know your team
  • Tackle problems quickly with positive feedback
  • Define roles
  • Break down barriers
  • Clear communication
  • Focused attention.
21
Q

What is the Latham report ?

A

A report commissioned by the UK Government, to looking into the apparent failings of the construction industry as a whole.

The Latham report led to the creation of the Construction Industry Board (CIB) in 1995 to oversee implementation of its recommendations.

22
Q

What were the Findings of the Latham Report?

A

The report described the industry as ineffective, adversarial, fragmented and incapable of delivering for its clients.

23
Q

What were the Latham Report Recommendations?

A

That the Government should become a best practice client. That the NEC suite of contracts be adopted to improve a less adversarial approach. Encouraged Partnering between companies and organisations. Risk should be allocated to the party best able to handle it.

24
Q

What are the Belbin roles?

A

States that there are 9 roles shared between action, people orientated and cerebral roles. Roles include:
• Shaper
• Implementer
• Completer
• Coordinator
• Team worker
• Resource investigator
• Plant
• Monitor evaluator
• Specialist.

25
Q

What Belbin type are you ? What are your characteristics ?

A

I am a coordinator. I am good at leading and delegating roles and I am good at recognising team members skills. I work well with Monitor-Evaluators who are good at strategizing.

26
Q

What is inclusion ?

A

The practice or policy of providing equal access to opportunities and resources for people who might otherwise be excluded or marginalized, such as those who have physical or mental disabilities and members of other minority groups.

27
Q

What is diversity ?

A

The practice or quality of including or involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations, etc

28
Q

Give me some examples of how you promote team working?

A
  • Regular meetings
  • An understand of view points
  • An open and honest approach
  • Allowing all parties to input and contribute
29
Q

When a new member joins your team, how do you welcome them?

A

Initial meeting and briefing, define lines of communication, allow suitable access to data to get up to speed

30
Q

Explain how the Equality Act protects people.

A

The Equality Act 2010 is a law which protects you from discrimination. It means that discrimination or unfair treatment on the basis of certain personal characteristics, such as age, is now against the law in almost all cases

Building Surveying APC ET (32 decks)

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