Diversity Inclusion and Teamworking

Question 1

Unconscious Bias

Answer 1

Social stereotypes about certain groups of people/individual traits that people form outside of their own conscious bias

Question 2

Example of unconscious bias that you have experienced

Answer 2

Client was late when undertaking inspection

Question 3

Ways to reduce unconscious bias

Answer 3

Awareness
Time to reflect
Observe the facts
Be open
Positive thinking
Policies and procedures in place

Question 4

Importance of diversity and inclusion within a business

Answer 4

People can perform up to 30% better when they can be themselves at work

Question 5

Why do diverse companies perform better?

Answer 5

Win the best talent
Enhance consumer relationships
Boost employee engagement
Better decision making
Strengthen company’s image

Question 6

Legislation governing D&I

Answer 6

Equality Act 2010

Question 7

Purpose of equality act

Answer 7

Protects individuals from unfair treatment and promotes a more fair and equal society

Question 8

Example of characteristics under Equality Act

Answer 8

9

Age
Disability
Gender
Race
Religion
Sexual orientation

Question 9

Types of discrimination

Answer 9

Direct
Indirect
Harassment
Victimisation

Question 10

RICS policies on D&I

Answer 10

Encouraging sector to improve diversity and inclusion

Need to represent the communities we support and serve

Article in Modus - now 20-30% of women in industry. Shows changes are being made but need to continue!

Including in new rules of conduct and ethics

Question 11

Effect of team working on performance and output

Answer 11

Jobs completed more efficiently and to a higher standard

Ability to collaborate and share ideas to improve quality of advice for client