Diversity, Inclusion & Team Working / Inclusive Environments

Question 1

What are the 9 protected characteristics?

Answer 1

1. Gender Reassignment
2. Sex
3. Sexual Orientations
4. Age
5. Disability
6. Race
7. Religion / Belief
8. Marriage / Partnership
9. Pregnancy / Maternity

Question 2

What is set out in the Equality Act 2010?

Answer 2

Goes beyond Gender Parity to include 9 protected characteristics
Consolidates discrimination Law

Question 3

What are the 4 types of illegal discrimination?

Answer 3

1. Direct
2. Indirect
3. Harassment
4. Victimisation

Question 4

What must you do when faced with an obstacle for a disabled Person?

Answer 4

1. Remove or Alter
2. Provide a reasonable means for avoiding obstacle / alternative access

Question 5

Who does this obligation apply to?

Answer 5

Controllers of all let premises

Question 6

Is it unlawful for a building manager to discriminate against or victimise an occupier?

Answer 6

Yes

Question 7

What are the tests for reasonableness?

Answer 7

Effectiveness
Practicality
Financial Costs
Likely disruption

Question 8

What must all building mangers provide?

Answer 8

An Access statement / audit, detailing the access arrangements in place

Question 9

What is Unconcious Bias?

Answer 9

Relates to associations that are deeply ingrained which influence our attitudes and affect how we treat others

Question 10

What skills are important for team working?

Answer 10

Listening
Discussing
Persuading
Respect
Helping
Sharing
Participating
Communicating
Reflection

Question 11

Who signed the Memorandum of Understanding Action Plan (UoM)?

Answer 11

The RICS & Built env bodies to create a more diverse industry

Question 12

What is Rule 4 of the Rules of Conduct (2021)?

Answer 12

To encourage diversity and inclusion

Question 13

What is meant by Diversity?

Answer 13

Range of human differences, aiming to create a more inclusive and equitable profession

Question 14

What is meant by Equity?

Answer 14

Fairness and justice in systems and organisations to ensure equal access and opportunities for all

Question 15

What is meant by Inclusion?

Answer 15

Accessible, welcoming and respectful workplaces for all individuals regardless of background, ensuring everyone feels valued and can fully participate

Question 16

What is the RICS DE&I guidance for Sole Practioners?

Answer 16

Accessibility for visitors, and via website/ communications
Challenge exclusionary behaviours
Diversity supply chain and champion minority owner businesses

Question 17

What is the RICS DE&I guidance for Smaller firms?

Answer 17

Recruit a wider range of talent
Inclusive job adverts
Workplace policies for acceptable behaviour
Consistent onboarding processes

Question 18

What is the RICS DE&I guidance for large firms?

Answer 18

Remove bias from recruitment
Collect and publish DE&I data
Staff training
Support employee groups that support different communities

Question 19

What other areas does RICS provide guidance on?

Answer 19

1. Inclusive culture
2. Everyday life at work
3. Inclusive recruitment
4. Career progression and Development
5. Inclusive policies and procedures
6. Inclusion spaces

Question 20

What other legal frameworks are there for DE&I?

Answer 20

Inclusive Design Standards eg. Building Regs: Approved Document M: Access to and use of buildings, 2015
Planning policy in local planning policies and within NPPF

Question 21

How would you cater for neurodiverse colleagues?

Answer 21

Create an inclusive culture
Make reasonable adjustments
Provide support
Communicate effectively

Question 22

Penalty of non-compliance with equality act, 2010?

Answer 22

Can be civil and criminal Offence
Depends on severity – fine over £5k or imprisonment
UK Government - Equality and Human Rights Commission

Question 23

What does inclusive communication include?

Answer 23

Inclusive communication enables as many people as possible to be included in that interaction.

Question 24

Explain what the RICS Inclusive Employer Quality Mark is?

Answer 24

Launched in 2015 – improve diversity in the profession as it was falling behind.
4 key principles:
1. Leadership
2. Recruitment
3. Culture
4. Development

Question 25

What is a RACI matrix?

Answer 25

RACI Matrix – responsible accountable consulted and informed A way of defining people responsibilities and roles within a team

Question 26

What is a strategic alliance?

Answer 26

Strategic alliance is an arrangement between two companies to undertake a mutually beneficial project. Simpler than a joint venture.

Question 27

What does a building need to be equality act compliant?

Answer 27

Disability – lifts, disabled toilets

Question 28

Who's responsibility is it for H+S in the workplace?

Answer 28

It is dependent on what the H&S is regarding, but generally it would be: My employer (who is the occupier of the building) and myself. Employer – Duties under H&S at work, 1974, asbestos etc. (Controls of asbestos 2012) RICS Surveying Safely (2021) seeks to ensure that individuals accept responsibility for their own actions and they have the tools they need to do their job safely

Question 29

Why is it important to provide choice?

Answer 29

If a single solution cannot accommodate a user then they must be provided with other choices of means of access. They must not be penalised for their disability.

Question 30

On what scales might you advise on inclusive environments?

Answer 30

I would not I would get my building surveyor colleagues

Question 31

What is social cohesion?

Answer 31

Social cohesion refers to the strength of relationships and the sense of unity amongst people.

Question 32

What are examples of auxiliary aids and services?

Answer 32

* Notetakers * Screen readers * Qualified interpreters

Question 33

What are the requirements under the Public Sector Equality Duty (PSED)?

Answer 33

Public Sector Equality Duty * A duty on public authorities to consider how their polices and decision affect people who are protected under the Equality Act. Applies to public authorities

Question 34

What is an Access Statement?

Answer 34

An access statement is a document that illustrates that people are offered reasonable access to buildings and their facilities. Or if there is an alternative access to be provided.

Question 35

What is a PEEP?

Answer 35

Personal emergency Evacuation Plans

Question 36

What is Fitwell?

Answer 36

Fitwell is a commercial building rating system that provides guidelines on how to design and operate buildings. Health and wellbeing is becoming increasingly important.