documents handled by a receptionist Flashcards

(6 cards)

1
Q

documents handled by a receptionist include

A

visitors book
telephone message pad
buisness card
request form
dairy

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2
Q

what is visitors book and what does it contain

A

vistors book records every detail about a visitors that comes to the organisation and it includes
name of visitor
time of arrival
time of departure
signiture
reason of visit
date

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3
Q

what is a telephone message pad

A

telephone message pad is used to record messages recieved on the telephone

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4
Q

what is visitors request form

A

this is used in the office to inform an officer of the presence of a visitor who intends to see him or her

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5
Q

what is a buisness card

A

this is used to identify a person or an organisation

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6
Q

what is a diary

A

a dairy is a book that shows the daily activities of an orginisation

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