receptionist Flashcards
a receptionist is a person who helps and directs clients (9 cards)
what is a receptionist
A Receptionist is a person who recieves clients or visitors to an organisation and attends to ther needs
what is a reception office
A reception office is a place usually located at the front of an organisation and is used to recieve visitors or clients
importance of a receptionist
they are a virtuale link between the outside world and the organisation
they determine the succes of an organisation
quilites of a receptionist
Good apperance
they should be patient good cominucation skills
kindness
duties of a receptionist
Attending to custumers
handling documents
making or tacking calls
what is a dress code
a dress code means a required way to dress
receptionist are ment to dress in a ………………
formal or official dressing
female receptionist are advised to wear
knee or ankle length skirts
well irones blouse
a complete suit with trousers
properly pollished shoes
moderate make up
male receptionist are advised to wear
clean and well ironed shirt
clean pair of trousers
a complete suite with tie
properly polishes shoes