Domain 3: Network Operations Flashcards
Which of the following is the term usually applied to a representation of network devices, automatically compiled, and containing information such as IP addresses and connection speeds?
A. Network map
B. Network diagram
C. Cable diagram
D. Management information base
A. Network map
A network map is a depiction of network devices, not drawn to scale, with additional information added, such as IP addresses and link speeds. In most cases, network maps are automatically created by a software product, such as Nmap, that scans the network and creates a display from the information it discovers.
Which of the following types of network documentation is often overlaid on an architectural drawing or blueprint?
A. Network map
B. Network diagram
C. Cable diagram
D. Management information base
C. Cable diagram
A cable diagram is a precise depiction of the cable runs installed in a site. Often drawn on an architect’s plan or blueprint, the cable diagram enables network administrators to locate specific cables and troubleshoot connectivity problems.
Which of the following is not one of the typical heights for devices mounted in IT equipment racks?
A. 1 unit
B. 2 units
C. 3 units
D. 4 units
C. 3 units
Devices designed to fit into IT equipment racks typically have heights measured in units. One unit equals 1.75 inches. Most rack-mounted devices are one (1U), two (2U), or four units (4U) tall.
The cable plant for your company network was installed several years ago by an outside contractor. Now, some of the paper labels have fallen off your patch panels, and you do not know which wall plate is connected to each port. Assuming that you are working on a properly maintained and documented network installation, which of the following is the easiest way to determine which port is connected to which wall plate?
A. Consult the cable diagram provided by the cabling contractor at the time of the installation.
B. Call the cable installation contractor and see if he or she can remember which ports go with which wall plates.
C. Attach a tone generator to a patch panel port and then test each wall plate with a locator until you find the correct one. Repeat for each port that needs labeling.
D. Use a cable certifier to locate the patch panel port associated with each wall plate port.
A. Consult the cable diagram provided by the cabling contractor at the time of the installation.
A reputable cable installer should supply a cable diagram that indicates the locations of all the cable runs on a plan or blueprint of the site. You should be able to use this to determine which ports go with which wall plates. A busy cable installer is unlikely to remember specific details about an installation performed years ago.
Which of the following IT asset management documents published by the International Organization for Standardization (ISO) defines a standard for software identification tags (SWIDs) containing inventory information about the software running on a computer or other device?
A. ISO 19770-1
B. ISO 19770-2
C. ISO 19770-3
D. ISO 19770-4
E. ISO 19770-5
B. ISO 19770-2
ISO 19770 is a family of IT asset management (ITAM) standards that defines procedures and technology for the management of software and related assets in a corporate infrastructure. ISO 19770-2 defines the creation and use of SWID tags, which are XML files containing management and identification information about a specific software product. The other standards define other ITAM elements, such as compliance with corporate governance (ISO 19770-1) and resource utilization measurement (ISO 19770-4).
A rack diagram is typically ruled vertically using which of the following measurements?
A. Inches
B. Centimeters
C. Units
D. Grids
C. Units
Rack diagrams use vertical measurement called units, each of which is 1.75 inches. Most rack-mounted devices are one (1U), two (2U), or four units (4U) tall.
In a standard Cisco network diagram, what component does the symbol in the figure represent?
A. A switch
B. A router
C. A hub
D. A gateway
A. A switch
The diagram symbol shown in the figure represents a network switch. It is not a router, a hub, or a gateway.
A diagram of a telecommunications room or intermediate distribution frame (IDF) for an office building is typically based on which of the following?
A. A hand-drawn sketch
B. A series of photographs
C. An architect’s plan
D. A 3D model
C. An architect’s plan
IDF diagrams should be based on an architect’s plan whenever possible so that actual lengths and locations of cable runs can be documented. In situations where an architect’s plan is not available, a detailed sketch, drawn to scale, can be acceptable. Photographs and models are impractical for this purpose.
Which of the following, originally created for the UNIX sendmail program, is now a standard for message logging that enables tools that generate, store, and analyze log information to work together?
A. Syslog
B. Netmon
C. Netstat
D. Top
A. Syslog
Syslog is a standard designed to facilitate the transmission of log entries generated by a device or process, such as the sendmail SMTP server, across an IP network to a message collector, called a syslog server.
At what point in the installation process should patch panel ports and wall plates be labeled?
A. When the patch panels and wall plates are installed
B. When a length of cable is cut from the spool
C. When the cables are attached to the connectors
D. When the cable runs are tested, immediately after their installation
C. When the cables are attached to the connectors
Patch panel ports and wall plates should be labeled when the cable runs are attached to them. Labeling them at any earlier time can result in cable runs being connected incorrectly.
Which of the following is the term used to describe a wiring nexus that typically is the termination point for incoming telephone and wide area network (WAN) services?
A. MDF
B. MTBF
C. IDF
D. RDP
A. MDF
A large enterprise network will—at minimum—have demarcation points for telephone services and a connection to an Internet service provider’s network. In many cases, these services will enter the building in the same equipment room that houses the backbone switch. This room is then called the main distribution frame (MDF).
A rack diagram is typically ruled into vertical rack units, which are standard-sized divisions that hardware manufacturers use when manufacturing rack-mountable components. Which of the following is the standard vertical height of a single rack unit?
A. 1.721 inches
B. 1.75 inches
C. 40 mm
D. 3.5 inches
B. 1.75 inches
A single rack unit is 1.75 inches, or 44.5 mm. Option A, 1.721 inches, is the height used for many components that are one rack unit tall, leaving a small space between components for easy insertion and removal.
Which of the following log types is the first place that an administrator should look for information about a server’s activities?
A. System log
B. Setup log
C. Application log
D. Security log
A. System log
System logs document the server’s startup activities and the ongoing status of its services and device drivers and services. When a problem occurs or the server’s status changes, the system logs can provide information about what happened and when.
Which of the following Windows applications would you most likely use to create a baseline of system or network performance?
A. Performance Monitor
B. Event Viewer
C. Syslog
D. Network Monitor
A. Performance Monitor
Performance Monitor is a Windows application that can create logs of specific system and network performance statistics over extended periods. Such a log created on a new computer can function as a baseline for future troubleshooting.
Which of the following IT asset management documents published by the International Organization for Standardization (ISO) provides an overview of the ITAM concepts discussed in the ISO 19770 family of standards?
A. ISO 19770-1
B. ISO 19770-2
C. ISO 19770-3
D. ISO 19770-4
E. ISO 19770-5
E. ISO 19770-5
ISO 19770 is a family of IT asset management (ITAM) standards that defines procedures and technology for the management of software and related assets in a corporate infrastructure. ISO 19770-5 provides a general overview of the functions provided by the standards and their benefits to an IT infrastructure.
The other standards define other ITAM elements, such as compliance with corporate governance (ISO 19770-1), creation and use of software ID (SWID) tags (ISO 19770-2), and resource utilization measurement (ISO 19770-4).
A rack-mounted device that is four units tall will be approximately what height in inches?
A. 1.75
B. 3.5
C. 4
D. 7
D. 7
The standard unit height for IT equipment racks is 1.75 inches, which is the equivalent of one unit. Four units would therefore be 7 inches.
Which of the following types of documentation should indicate the complete route of every internal cable run from wall plate to patch panel?
A. Physical network diagram
B. Asset management
C. Logical network diagram
D. Wiring schematic
D. Wiring schematic
The main purpose of a wiring schematic is to indicate where cables are located in walls and ceilings. A physical network diagram identifies all of the physical devices and how they connect together. Asset management is the identification, documentation, and tracking of all network assets, including computers, routers, switches, and so on. A logical network diagram contains addresses, firewall configurations, access control lists, and other logical elements of the network configuration.
In a standard Cisco network diagram, what component does the symbol in the figure represent?
A. A switch
B. A router
C. A hub
D. A gateway
B. A router
The diagram symbol shown in the figure represents a network router. It is not a switch, a hub, or a gateway.
Which of the following is the term used to describe a wiring nexus—typically housed in a closet—where horizontal networks meet the backbone?
A. MDF
B. MTBF
C. IDF
D. SLA
C. IDF
An intermediate distribution frame (IDF) is the location of localized telecommunications equipment such as the interface between a horizontal network, which connects to workstations and other user devices, and the network backbone.
Which of the following event logs on a Windows server can record information about both successful and failed access attempts?
A. System
B. Application
C. Security
D. Setup
C. Security
When you enable audit policies on Windows systems, you can specify whether to audit successful or failed events (or both), including access attempts. This audit information is recorded in the Security event log. The System, Application, and Setup events logs typically do not record both successful and failed access attempts.
What is the width of a standard equipment rack in a datacenter?
A. 12 inches
B. 16 inches
C. 19 inches
D. 24 inches
C. 19 inches
The standard width of an equipment rack in a data center is 19 inches. Network hardware manufacturers use this width when designing rack-mountable components.
When a service fails to start on a Windows server, an entry is typically created in which of the following event logs?
A. Application
B. Security
C. Setup
D. System
D. System
On a Windows system, information about services, including successful service starts and failures, is recorded in the System event log. The Application, Security, and Setup logs typically do not contain this type of information.
In a standard Cisco network diagram, what component does the symbol in the figure represent?
A. A switch
B. A router
C. A hub
D. A gateway
C. A hub
The diagram symbol shown in the figure represents a network hub. It is not a switch, a router, or a gateway.
The precise locations of devices in a datacenter are typically documented in which of the following documents?
A. Rack diagram
B. Network map
C. Wiring schematic
D. Logical diagram
A. Rack diagram
Datacenters typically mount components in racks, 19-inch-wide and approximately 6-foot-tall frameworks in which many networking components are specifically designed to fit. A rack diagram is a depiction of one or more racks, ruled out in standardized 1.752-inch rack units, and showing the exact location of each piece of equipment mounted in the rack. Network maps, wiring schematics, and logical diagrams are documents that document the relationships between components, not their precise locations.