EDGE Flashcards
EDGE Greet
• Good evening Mr./ Mrs ___ (check dossier), have you dined with us before?/ welcome back to Capital Grille.
• Can I start anyone off with a cocktail or the wine list?
• Water preference?
• Time constraints (celebrations?) What brings us in today/ tonight?
The Culinary Journey
• Tailor the conversation to your guests- repeat diners vs. introduce them to capital grille. (We specialize in dry aged steaks, aged and carved in house, as well as the freshest seafood and a world class wine list.)
• Leverage the dossier to recommend repeat favorites or new dishes your guest might enjoy as well as wine/ beverage pairings.
The IPad
• Delivered by the server or bartender.
• Bring back for dessert!
• Wine, cocktails and liquor are listed, with descriptions, is there anything I can help you find?
