Effective communication Flashcards
(3 cards)
1
Q
is about more than just exchanging information ; it is also about understanding the emotion behind the information
A
effective communication
2
Q
it is the most important aspect of effective communication
A
listening
3
Q
what are the tips for effective listening
A
- focus fully on the speaker
- avoid interrupting
- avoid seeming judgemental
- show interest
