Emotions

Question 1

What is the sequence of an emotion?

Answer 1

Stimulus Event
Perception
Cognition
Feelings
Impulses to action
Action

Question 2

How can healthcare professionals reduce fear in patients?

Answer 2

Healthcare professionals can help
reduce fear in patients by:
* Explaining and describing in advance planned tests, treatments, or procedures.
* Speaking and behaving respectfully towards patients.
* Reducing stress-producing stimuli, such as sights, sounds, or extreme room
temperatures.
* Identifying oneself and others who are working with the patient.
* Staying with patients or providing some means for them to call for help. (GCC
case).
* Giving accurate empathy, unconditional positive regard, and genuineness.

Question 3

What is emotional intelligence?

Answer 3

Emotional Intelligence (EI) is a term created by two researchers – Peter
Salavoy and John Mayer – and popularized by Dan Goleman in his 1996 book of
the same name.
Definition of Emotional Intelligence:
* The ability to recognise, understand and manage our own emotions.
* The ability to recognize, understand and influence the emotions of others.

Question 4

The five specific skills needed to gain Emotional Intelligence capacities are the abilities to:

Answer 4

1) Reduce stress
2) Recognize and manage your own emotions
3) Connect with others using nonverbal communication
4) Use humour and play to deal with challenges.
5) Solve conflicts positively and with confidence