ENG 102 TECHNICAL WRITING

Question 1

Instead of “Other significant features of the program include expense reporting, detailed payroll capture, time management modules, and benefit features.

Answer 1

Redundancy

Question 2

Getting Started in Technical Writing:

Answer 2

Define the purpose of the document and the key information it needs to convey (task analysis), Define the audience and their level of technical understanding (user or needs analysis), Determine the level of detail necessary for the document, Organize the data.

Question 3

Entertaining, provocative and captivating

Answer 3

Creative writing

Question 4

To ensure a professional submission, leave time for a final review of your document.

Answer 4

Final edit

Question 5

Artistic, figurative, symbolic or even vague

Answer 5

creative writing

Question 6

Fictional and imaginative

Answer 6

Creative writing

Question 7

11 elements of style (cont.):

Answer 7

Present tense, active voice., Simple sentences, gender neutrality, abbreviations and acronyms, lists, sidebars, figures and tables, cross-references, footnotes and endnotes, redundancy, final edit.

Question 8

subjective

Answer 8

Creative writing

Question 9

Your role as a writer (employ ethical principles)

Answer 9

Avoid language that attempts to evade responsibility., Avoid language that could possibly mislead readers., do not de-emphasize or suppress important information., do not emphasize misleading or incorrect information., treat others fairly and respectfully.

Question 10

Generalized vocabulary

Answer 10

Creative Writing

Question 11

Why Technical Writing?:

Answer 11

In professional job, 20-40% of your time will be writing, career advancement, expanding knowledge, improving communication skills, every job profile requires versatility.

Question 12

easily understood by intended audience

Answer 12

Clarity

Question 12

clear without excess verbiage

Answer 12

Conciseness

Question 12

Help you avoid plagiarism

Answer 12

Give credit where due

Question 12

Project, progress, trip, incident, feasibility etc.

Answer 12

Reports

Question 12

___ can save readers time, bulleted __ present a series of like items., numeric ___ denote sequential items or items ranked in importance., too many ___ can overwhelm readers.

Answer 12

Lists

Question 12

Specialized vocabulary

Answer 12

Technical Writing

Question 13

8 Characteristics of technical writing:

Answer 13

Clarity, Conciseness, Specific Audience, Specific Purpose, Accuracy, Correctness, Comprehensiveness, Accessibility

Question 14

Help you support your position, recommendations, or conclusions

Answer 14

Give credit where due

Question 15

You can improve many complicated sentences by splitting them into two simpler sentences, each expressing a clear idea.

Answer 15

Simple Sentences

Question 15

To ask or answers queries, to set meeting agendas

Answer 15

Letters, memos, e-mail

Question 15

help your readers locate the information and do follow-up research.

Answer 15

Give credit where due

Question 16

A specialized, structured form of writing that presents technical information to readers in such a way that it:

Answer 16

is adapted to their needs and understanding level, helps to perform a specific task or solve a specific problem

Question 16

Clear, precise and straightforward

Answer 16

Technical Writing

Question 17

try to rewrite the sentence in the plural to avoid the issue of gender., use gender-neutral nouns and pronouns.

Answer 17

Gender Neutrality

Question 17

Complete and consistent documentation of your sources of information can (Give credit where due):

Answer 17

Help your readers locate the information and do follow-up research. Help you support your position, recommendations, or conclusions. help you avoid plagiarism

Question 17

Technical writing activities (in-house activities)

Answer 17

Letters, memos, e-mail, reports

Question 17

targeted to particular readers

Answer 17

Specific Audience

Question 17

The first time you use an ____ or ____ in a document, spell it out.

Answer 17

Abbreviations and Acronyms

Question 17

To manager or another department to highlight problems, suggest solutions and recommended action.

Answer 17

Proposals (in-house activities-contd.)

Question 17

Phrases to avoid

Answer 17

Style and Usage

Question 18

contains all necessary information

Answer 18

Comprehensiveness

Question 19

A specialized, structured form of writing that presents technical information to readers in such a way that it: (1) is adapted to their needs and understand level. (2) helps to perform a specific task or solve a specific problem

Answer 19

Technical Writing

Question 20

includes Table of Content, headings, subheadings, indexes

Answer 20

Accessibility

Question 21

written for a specific purpose

Answer 21

Specific Purpose

Question 21

Common elements of good writing

Answer 21

Style and Usage

Question 22

follows grammatical and technical conventions

Answer 22

Correctness

Question 23

A short, alphabetical list of often-misused words and phrases, and examples of correct usage.

Answer 23

Style and Usage

Question 24

Factual

Answer 24

Technical Writing

Question 25

is factual, correct and free from bias

Answer 25

Accuracy

Question 26

Present tense, active voice

Answer 26

Elements of style

Question 27

Informative, instructional or persuasive

Answer 27

Technical Writing

Question 28

can save readers time

Answer 28

Lists

Question 29

denote sequential items or items ranked in importance

Answer 29

Numeric lists

Question 30

present a series of like items

Answer 30

Bulleted lists

Question 31

too much of this can overwhelm readers

Answer 31

lists