EPMO Terms Flashcards
(30 cards)
EPMO (Enterprise Project Management Office)
A centralized department that ensures project management aligns with organizational goals. The EPMO provides governance, standardizes processes, offers tools, and resources, and oversees project delivery across the enterprise.
P2P (Prospecting to Performance)
In the context of managing an ad sales program, P2P refers to the entire lifecycle of sales, from identifying potential advertisers (prospecting) through to managing their performance within advertising campaigns. This includes lead generation, nurturing client relationships, closing deals, and evaluating the effectiveness of ads to optimize future campaigns.
RAID Log
A project management tool used to track and manage Risks, Assumptions, Issues, and Dependencies. It helps project teams keep sight of potential risks, document assumptions, address ongoing issues, and monitor dependencies between tasks, ensuring proper mitigation strategies are in place.
RCA Process (Root Cause Analysis Process)
A problem-solving method used to identify the fundamental causes of issues or failures within projects. The process helps teams systematically investigate problems, analyze contributing factors, and implement corrective actions to prevent recurrence.
CRM (Customer Relationship Management)
A strategy and software that organizations use to manage interactions with customers and potential clients. CRM systems help streamline and improve communication, sales, and customer support by tracking customer data, history, and interactions, ultimately enhancing customer satisfaction and business relationships.
SOP (Standard Operating Procedure)
A detailed, written instruction designed to standardize processes and ensure consistency in performing specific tasks. SOPs are essential for ensuring that operations run smoothly, following established guidelines, which promotes compliance and efficiency within teams.
KPI (Key Performance Indicator)
A measurable value that indicates how effectively an individual, team, or organization is achieving specific objectives. KPIs are used to evaluate success, monitor performance, and guide decision-making in areas such as productivity, profitability, and customer satisfaction.
RPA (Robotic Process Automation)
In this context, RPA refers to the use of automation technology to handle repetitive and rule-based tasks in key workflow areas to improve effectiveness. RPA tools mimic human actions to automate processes, reducing manual work, increasing accuracy, and boosting productivity in key project workflows.
Project Kickoff Date
The official start date of the project, marking when the project team begins working on tasks and deliverables.
Business Case
A document outlining the justification for the project, detailing the problem or opportunity, potential benefits, costs, risks, and return on investment (ROI).
Project Charter
A formal document that authorizes the project and provides a high-level overview, including objectives, scope, key stakeholders, and assigned roles.
SOW/Contract
(Statement of Work/Contract) A detailed description of the work to be performed under a contract, specifying deliverables, timelines, roles, and responsibilities.
Project Budget
The allocated financial resources for the project, covering all costs such as labor, materials, equipment, and overheads.
Unanet
A project management software platform used for tracking time, budgets, resource allocation, and project financials.
Project Schedule
A timeline of all project activities, milestones, and deadlines, including task assignments and dependencies.
Communication Plan
A document detailing how project information will be distributed, including the frequency, channels, and audience for communications.
Business Requirements
A formal list of the business needs or problems the project will address, specifying what the project should achieve from a business perspective.
Architecture Documents (if applicable)
Documentation that provides a blueprint of the system’s structure, components, and their interactions, supporting the technical design of the project.
Technical/Functional Specs
Detailed documents outlining how the system will function, including technical requirements and functional processes to meet business needs.
Test Strategy (UAT)
(User Acceptance Testing) A plan that defines the approach, scope, and objectives for testing the project deliverables to ensure they meet the business requirements.
Test Execution
The phase in which the testing process is carried out, executing test cases and comparing the actual results against the expected outcomes.
Training Materials
Documentation, guides, and resources created to instruct end-users or stakeholders on how to use the system or follow new processes.
Support Model/Release Management
A framework for providing post-launch support, including processes for releasing updates and managing ongoing system maintenance.
End User Training Date(s)
The scheduled dates on which end-users will be trained to operate the new system or processes delivered by the project.
