Ethics Flashcards
(44 cards)
The Ethics Code is divided into four sections: Introduction, Preamble, General Principles, and Ethical Standards. The Introduction:
The Introduction “discusses the intent, organization, procedural considerations, and scope of application of the Ethics Code.”
The purpose of both the Preamble and General Principles is to
provide “aspirational goals to guide psychologists toward the highest ideals of psychology.”
The Ethical Standards section of the Ethics Code:
The Ethical Standards “set forth enforceable rules.”
Decision-making accuracy can improve on a test with a low or moderate validity coefficient when:
the selection ratio is low (e.g., .05) and the base rate is moderate (near .50).
Fiedler’s contingency model: low LPC
task oriented
do best with v high or v low ability employees
Fiedler’s Contingency (LPC) Theory:
Fiedler’s (1971) contingency theory proposes that a leader’s effectiveness is determined by a combination of the leader’s style and the characteristics of the situation. He described a leader’s style in terms of scores on his Least Preferred Coworker (LPC) Scale. High LPC leaders describe their least preferred co-worker in positive terms (e.g., as pleasant and friendly) and are primarily relationship-oriented. Low LPC leaders describe their least preferred co-worker negatively (e.g., as unpleasant and unfriendly) and are task and achievement-oriented.
Fiedler described the situation’s “favorableness” in terms of the degree to which it enables the leader to control and influence subordinates. The favorableness of the situation is affected by three factors: the relationship between the leader and the subordinates; the structure of the task; and the leader’s ability to enforce compliance. A situation is very favorable, for example, when the leader has good relationships with subordinates, the task is highly structured, and the leader has control over rewards and punishments.
According to Fiedler, a low LPC leader performs best in situations that are either very favorable or very unfavorable in terms of control, while a high LPC leader is most effective when the situation is moderately favorable. An important implication of Fiedler’s theory is that no single leadership style is most effective in all situations.
holland
environ personality match
incremental validity
A job selection test’s incremental validity is the increase in predictive accuracy that is obtained by using the test as compared to not using it. Three factors influence the incremental validity of a test: 1) the base rate, or the percentage of correct hiring decisions made when the test is not used; 2) the test’s validity coefficient; and 3) the selection ratio, or the ratio of job openings to total applicants (for instance, if 100 people are applying for 5 positions, the selection ratio is 5/100, or .05).
Process consultation
centers on distinguishing and changing obvious behaviors that disrupt the normal social processes of a job. A distinctive feature of process consultation is its assertion that behavior change is the main concern and precedes attitude change.
House’s Path-Goal Theory of Leadership
: House’s (House and Baetz, 1978) path-goal theory of leadership predicts that subordinates satisfaction and motivation are maximized when they perceive that their leader is helping them achieve desired goals. A leader can accomplish this by adopting a style that 1) helps subordinates identify specific ways to achieve goals; 2) removes obstacles to goals; and 3) rewards subordinates for accomplishing goals. House distinguishes between four leader styles:
Instrumental (directive) leaders provide specific guidelines and establish clear rules and procedures.
Supportive leaders focus on establishing supportive relationships with subordinates.
Participative leaders include subordinates in decision-making.
Achievement-oriented leaders set challenging goals and encourage higher levels of performance.
Like other contingency models, path-goal theory predicts that the best leadership style depends on the attributes of the situation. For path-goal theory, these include certain characteristics of subordinates (e.g., ability level, need for affiliation, locus of control) and of the work environment (e.g., task structure, formal authority system).
Demand characteristics*
are cues in the environment that inform research participants what behaviors are expected of them
contrast effect
refers to the tendency to give ratings on the basis of comparisons to other ratees
Criterion contamination
occurs when a rater knows how a ratee did on a predictor test, and this knowledge affects the rating. For example, if an employee obtained a very high score on the post-training test and the supervisor knows this, the supervisor’s ratings of the employee’s on-the-job performance might be biased upward. To prevent criterion contamination, the rater should have no knowledge of the ratees’ predictor scores.
gender differences - mgmt
males were found to be more effective in first-level management positions and females were more effective in middle management positions.
Distributive justice
refers to the perceived fairness of outcomes
Interactional justice*
refers to the exchange between an individual and supervisor or third party. Recent research suggests interactional justice consists of two distinct justice dimensions, informational and interpersonal. I
Informational justice*
refers to the amount of information or the appropriateness of the explanations provided about why procedures were used or outcomes were distributed in a certain way
Procedural justice*
refers to the perceived fairness of the process by which outcomes were allocated.
Validity generalization, or generalized evidence of validity
is evidence of validity that generalizes to setting(s) other than the setting(s) in which the original validation evidence was documented and is accumulated through strategies such as synthetic validity/job component validity, transportability. Synthetic validity/job component validity is based on previous demonstration of the validity of inferences from scores on the selection procedure or battery with respect to one or more domains of work (job components). Transportability refers to a strategy for generalizing evidence of validity in which demonstration of important similarities between different work settings is used to infer that validation evidence for a selection procedure accumulated in one work setting generalizes to another work setting.
French and Raven identified six categories of power
, which reflect the sources of influence upon which the power holder relies. Even if you were familiar with these categories, this question may have been difficult to answer, because all four of the choices could have been operating here. The way to choose the best answer is to work with the information you have at hand and not to add your own inferences to the question. Legitimate power refers to formal authority delegated to the individual in the form of rank, title, decree, etc. This question indicates that the requester is a high-ranking executive; i.e., he has a title and the formal authority and right to exercise power within the organization. Therefore, based on the available information, legitimate power is the best answer. Coercive power stems from the ability of the power-holder to punish others. Reward power arises from the ability to reward others. Referent power is based on personal qualities, and operates to the degree others identify with the power holder. As noted, all three of these power bases could have been at work here: the employee may have feared that the executive would fire him or otherwise punish him if he didn’t work overtime; he may have thought the executive would give him a raise or reward him some other way if he did work overtime; or he may have accepted the request out of admiration for or loyalty to the executive. However, the question does not explicitly refer to any of these scenarios. The only source of power that is obvious–due to the wording that the request comes from a “high ranking executive”–is legitimate power. The other two sources of power are expert power, which stems from a belief that the power holder has specialized knowledge or expertise, and informational power, which stems from the ability to control the availability of information.
Total Quality Management
One of the most recent Japanese influences is the emphasis on product quality, which is reflected in the adoption of total quality management (TQM) by many American companies. Although the application of TQM varies from company to company, it usually involves changes in the organization’s structure and culture and in job characteristics. Changes in structure include a “flattening” of the traditional managerial hierarchy, increased teamwork, and a reduced ratio of managers to nonmanagers. Changes in culture include an increased emphasis on cooperation and fairness in the treatment of employees. Finally, jobs that reflect a TQM approach are characterized by the following (Morgan and Smith, 1996):
Skill Variety: Workers are cross-trained to increase their range of knowledge and skills; constant learning and development is required.
Task Variety: Workers work on a whole product or component of a product and see how their work fits into the “bigger picture.”
Autonomy, Participation, and Empowerment: Workers have a high degree of decision-making authority.
Task Significance: Contact and communication with external customers is part of the work process.
Feedback: Feedback comes directly from the work process (rather than from management).
Theory Z
Theory Z
A more recent trend in American organizations is the incorporation of the traditional Japanese management philosophy. Ouchi and Jaeger (1978) summarize the differences between the traditional American philosophy (“Theory A”) and the traditional Japanese philosophy (“Theory J”) as follows:
American Japanese
Employment duration Short-term Long-term
Decision-making Individual Consensual
Responsibility Individual Collective
Evaluation/Promotion Rapid Slow
Career Path Specialized Nonspecialized
Employee’s knowledge
of organization Segmented Holistic
Ouchi’s “Theory Z” combines what he views as the best aspects of Theory J and Theory A. Like Theory J, Theory Z advocates consensual decision-making, slow promotion, and holistic knowledge of the organization; like Theory A, it supports individual responsibility. Theory Z also emphasizes long-term (rather than short-term or lifelong) employment and a moderately specialized career path, which represent a middle ground between Theories J and A.
Gottfredson’s
Gottfredson’s (1981; 1996; 2002) theory of circumscription and compromise addresses about how gender and prestige influence and limit career choice. The theory proposes four stages of cognitive development including: orientation to size and power; orientation to sex roles; influence of social class; introspection and perceptiveness and that the expression of occupational aspirations emerges as a process of elimination or is the outcome of the competing processes of circumscription and compromise. Circumscription refers to the progressive elimination of least preferred options or alternatives that occurs as children become increasingly aware of occupational differences in gender or sex-type, prestige, and then field of work. Compromise refers to the expansion of preferences in recognition of and accommodation to external constraints (e.g., level of effort required, accessibility, cost) encountered in implementing preferences.
Super
proposed a five stage model of career development wherein people achieve job satisfaction when they are able to express themselves and develop their self-concept through their work roles