Ethics and Social Responsibility Flashcards

1
Q

What are ethics?

A

The set of moral values or principles that defines right and wrong for a group or person.

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2
Q

What is ethical behavior?

A

Behavior that conforms to society’s accepted principles of right and wrong.
ex: No cursing loudly in public.

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3
Q

What is production deviance?

A

Unethical behavior that hurts the quantity and quality of work produced.

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4
Q

What is workplace deviance?

A

Unethical behavior that violates organizational norms about right and wrong.

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5
Q

What is property deviance?

A

Unethical behavior aimed at the organization’s property or products.

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6
Q

What is employee shrinkage?

A

Employee theft of company merchandise.

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7
Q

What is political deviance?

A

Using one’s influence to harm others in the company.

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8
Q

What is personal aggression?

A

Hostile or aggressive behavior towards others.

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9
Q

What is ethical intensity?

A

The degree of concern people have about ethical issues.

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10
Q

What is magnitude of consequences?

A

The total benefit or harm derived from an ethical decision.

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11
Q

What is social consensus?

A

Agreement on whether soemthing is good or bad.

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12
Q

What is probability of effect?

A

The chance that something will happen that results in harm to others.

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13
Q

What is temporal immediacy?

A

The time between an act and the consequence produced.

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14
Q

What is proximity of effect?

A

The social, cultural, psychological, and physical distance between a decision maker and those affected by the decision.

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15
Q

What is concentration of effect?

A

The total benefit or harm that an act produces on the average person.

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16
Q

What are the 3 levels of moral development?

A
  1. Preconventional.
  2. Conventional.
  3. Postconventional.
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17
Q

What is preconventional level of moral development?

A

The first level of moral development, in which people make selfishness-based decisions.

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18
Q

What is the conventional level of moral development?

A

The second level of moral development, in which people make decisions that conform to societal expectations.

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19
Q

What is postconventional level of moral development?

A

The third level of moral development, in which people make decisions based on internalized principles.

20
Q

What is the principle of long-term self-interest?

A

An ethical principle that holds that you should never take any action that is not in the long-term self-interest of you or your organization.

21
Q

What is the principle of individual rights?

A

An ethical principle that holds that you should never take any action that infringes on other’s agreed-upon rights.

22
Q

What is the principle of religious injunctions?

A

An ethical principle that holds that you should never take any action that is not kind and that does not build a sense of community.

23
Q

What is the principle of distributive justice?

A

An ethical principle that holds that you should never take any action that harms the least fortunate among us.

24
Q

What is the principle of government requirements?

A

An ethical principle that holds that you should never take any action that violates the law, for the law represents the minimal moral standard.

25
Q

What is the principle of utilitarian belief?

A

An ethical principle that holds that you should never take any action that does not result in greater good for society.

26
Q

What is the principle of personal virtue?

A

An ethical principle that holds that you should never take any action that is not open, honest, truthful, and that would not be glad to see reported in the newspaper or on TV.

27
Q

What is the overt integrity test?

A

A written test that estimates a job applicant’s honesty by directly asking what they feel or think about theft or punishment of unethical behavior.

28
Q

What is a personality-based integrity test?

A

A written test that indirectly estimates a job applicant’s honesty by measuring psychological traits , such as conscientiousness and dependability.

29
Q

What is whistle-blowing?

A

Reporting other’s ethics violations to management or legal authorities.

30
Q

What is social responsibility?

A

A business’s obligation to pursue policies, take actions, and make decisions that benefit society.

31
Q

What is a share/stakeholder?

A

Groups or persons with a stake or legitimate interest in a company’s actions.

32
Q

What is the stakeholder model?

A

A theory of corporate responsibility that holds that management’s most important responsibility, long-term survival, is achieved by satisfying the interests of multiple corporate stakeholders.

33
Q

What is the shareholder model?

A

A view of social responsibility that holds that an organization’s overriding goal should be profit maximization for the benefit of shareholders.

34
Q

What is a primary stakeholder?

A

Any group on which an organization relies for its long-term survival.

35
Q

What is a secondary stakeholder?

A

Any group that can influence or be influenced by a company and can affect public perceptions about the company’s socially responsible behavior.

36
Q

What is ethical responsibility?

A

A company’s social responsibility not to violate accepted principles of right and wrong when conducting its business.

37
Q

What is economic responsibility?

A

A company’s social responsibility to make a profit by producing a valued service or product.

38
Q

What is legal responsibility?

A

A company’s social responsibility to obey society’s regulations and laws.

39
Q

What is discretionary responsibilities?

A

The social roles that a company fulfills beyond its economic, ethical, and legal responsibilities.

40
Q

What is social responsiveness?

A

A company’s strategy to respond to stakeholders’ legal, economic, ethical, and discretionary expectations concerning social responsibility.

41
Q

What are the 4 social responsiveness strategies?

A
  1. Reactive strategy.
  2. Accommodative strategy.
  3. Proactive strategy.
  4. Defensive strategy.
42
Q

What is reactive strategy?

A

A social responsiveness strategy in which a company does less than society expects.

43
Q

What is proactive strategy?

A

A social responsiveness strategy in which a company anticipates a problem and does more than society expects to take responsibility for and address the problem.

44
Q

What is defensive strategy?

A

A social responsiveness strategy in which a company admits responsibility for a problem but does the least required to meet societal expectations.

45
Q

What is accommodative strategy?

A

A social responsiveness strategy in which a company accepts responsibility for a problem and does all that society expects to solve the problem.