ethics questions Flashcards
describe 6 reasons why professional behavior is important
- Reassures patients (and their family members) that they have made the right choice by consulting the provider
- Reflects well on the individual provider (or future provider)
- Reflects well on the profession of Speech-Language Pathology and the profession of Audiology
- Healthcare providers are expected to follow guidance in ethical codes
- Demonstrating professional behaviors helps others to view us as professionals
- May facilitate communication with other providers (for the ultimate good the patients)
when is it critical to display professional behavior?
Always, in class, in clinic, before and after work/school; create a culture of professionalism
list 10 professional behaviors
- Accept that our duty is the welfare of persons served
- Professional duties relate to completing tasks and solving problems in a way that benefits others
- Prioritize professional tasks above our own convenience
- Work well with others for the benefit of persons served
- Give others credit for their work
- Wear appropriate attire
- Show up on time
- Show up prepared
- Arrive in a frame of mind appropriate for the task
- Accept that “on time”, “prepared”, and “appropriate” are defined by the situation, the task, or another person
why are professional behaviors essential?
a. Helpful to patients; helps forge trust in the patient-provider relationship
b. Reflect well on the individual
c. Reflect well on the organization/institution
d. Reflect well on the profession of Speech-Language Pathology
e. Reflect well on the profession of Audiology
ASHA code of ethics: 4 principles
- (put patients before yourself) Hold paramount the welfare of persons served professionally; patients first
- (continued learning) Achieve and maintain competence; commit to life-long learning
- (advocate for patients) Honor responsibility to the public by advocating for clients’/patients’ unmet communication needs & give the public accurate information re: Speech-Language Pathology and Audiology
- (play well with others) Uphold the dignity of the professions, maintain collaborative inter-professional and intra-professional relationships and accept the self-imposed standards for the professions; work well with others and follow guiding principles in ethical codes (play well with others)
examples of illegal or unethical behaviors that could result in sanctions
a. Practicing without a license
b. Providing services without sufficient training
c. Providing services outside the scope of practice
d. Billing clients/patients for services that were not provided
list 4 components of a profession
a. Employ licensed or credential individuals
b. Professionals have special privileges by law
c. Have the right to carry out and bill for specific procedures
d. Professions and professionals are watched/scrutinized by others such as insurance companies, other professionals, clients/patients (and their families)
define person first language and an example
Person first language uses syntax (i.e. word order) that recognizes the person first and references the disability later.
ex: “The gentleman who uses a wheelchair arranged appropriate transportation to his appointment with his physician”. (NOT “the wheelchair guy…”)
what are the benefits of using person first language?
Using person first language often conveys respect to individuals with developmental disabilities (and their family members).
why is it important to be mindful of culture and linguistic diversity?
- The population is becoming more diverse
- Providers and patients may be different or similar
- Providers are expected to demonstrate cultural competence, and learning about different cultures is an on-going process
- Being mindful of cultural and linguistic diversity can help SLPs and audiologists advance their cultural competence
best practices when using an interpreter?
- Look at and speak to the client/patient, not the interpreter (or the phone)
- Avoid jargon or phrases used by native English speakers such as “feeling blue”
- Allow adequate time for the interpreter to work
- Consider any terms that may need expanded descriptions
- Ask the client/patient/family and interpreter if any information needs to be clarified
signs of low health literacy
- Frequently missing scheduled appointments
- Leaving case history forms (and other forms) blank or incomplete
- Patients who have difficulty explaining their diagnosis may have low health literacy
- Not asking any questions after a healthcare visit
ways to communicate with people who have low health literacy?
- State the most important information first and explain why it is important
- Give clients/patients written information to supplement what was discussed
- Avoid technical terms
