Exam 1

Question 1

4 functions of Management

Answer 1

Planning, organizing, leading and controlling

Question 2

Challenges of Management

Answer 2

Global competition, technology, diversity, societal pressure

Question 3

Fields that compromise OB

Answer 3

Psychology, Social psychology, anthropology, and sociology

Question 4

Teleology

Answer 4

Make up of who you are

Question 5

Actions and Reactions

Answer 5

Catalyst>Making sense>Desire>Reaction

Question 6

Managerial Roles

Answer 6

Interpersonal, Informational, Decisional

Question 7

Interpersonal Role

Answer 7

Figurehead, liaison, leader

Question 8

Informational Role

Answer 8

Monitor, Disseminator, and spokesperson

Question 9

Decisional Role

Answer 9

Entrepreneur, Disturbance handler, Resource allocator, and negotiator

Question 10

Reification

Answer 10

treat things as real even if they aren’t, organizations and ideas

Question 11

Negotiation of Meaning

Answer 11

Reification and Participation

Question 12

Sapir-Whorf Theory

Answer 12

Language defines thought

Question 13

Organizational Structure

Answer 13

Defines how jobs are formally divided, grouped, and coordinated

Question 14

Work specialization

Answer 14

Describes the degree in which activities in an organization is divided

Question 15

Departmentalization

Answer 15

basis by which jobs are grouped together

Question 16

Chain of Command

Answer 16

Inbroken chain of authority

Question 17

Span of control

Answer 17

Number of subordinates that a manager can effectively direct

Question 18

Centralization/Decentralization

Answer 18

degree in which decision making is concentrated at a singe point in the organization

Question 19

Formalization

Answer 19

degree to which jobs are standardized

Question 20

Boundary Spanning

Answer 20

indiv. forming relationships outside their formally assigned groups

Question 21

Simple Structure

Answer 21

Low departmentalization, wide span of control, centralized authority to one, and little formalization

Question 22

Bureaucracy

Answer 22

Fomalized, Highly specialized, Centralized, chain of command

Question 23

Functional structure

Answer 23

Grouped by specialities

Question 24

Divisional Structure

Answer 24

Groups by product, service, customers, or geographic location

Question 25

Matrix Structure

Answer 25

Dual line of authority and combines functional and divisional structure

Question 26

Virtual Structure

Answer 26

Small core organization that outsources major business functions

Question 27

Team structure

Answer 27

Replaces department with teams

Question 28

Circular structure

Answer 28

Executives at center spreading their vision outwards in rings

Question 29

Mechanistic Model

Answer 29

Extensive departmentalism, highly formalized, limited info network and centralization

Question 30

Organic Model

Answer 30

Low formalization, comprehensive info network, and participative decision making

Question 31

6 Characteristics of Organizational Culture

Answer 31

Power distance, Individualism/collectivism, Uncertainty of avoidance index, Egalitarian, Performance orientation, Humane orientation

Question 32

Ethical Climate theory Categories

Answer 32

Instrumental. Caring, Independence, law and code, rules

Question 33

Culture as a liability

Answer 33

``` Institutionalization Barrier to change Barriers to Diversity Toxicity and dysfunction Barriers to acquisitions and mergers ```

Question 34

Characteristics of spiritual organizations

Answer 34

Benevolence Strong sense of purpose Trust and respect Open mindedness

Question 35

Issues with SO

Answer 35

Little to no research Can make employees uncomfy Objectives have to be compatible to spirituality