Exam 1 Flashcards
(155 cards)
The idea that harm is caused by a series of systemic failures in the presence of hazards
The Swiss Cheese Model
What are the two different classifications of errors?
Latent and Active
What are latent errors and some examples?
defects in the design and organization of processes and system.
example: administration decisions, poor equipment, inadequate training
What are active errors and some examples?
considered human errors; errors that are seen and felt immediately
medication error, pushing wrong button, operating on wrong body part
What is an unsafe act and what are the two categories they are classified as?
an error or violation committed in the presence of a potential hazard
violations and errors
What is it called when a person deliberately deviates from the known rules?
Violations
What is an error and what are the 3 categories of errors?
an act or decision that was not deliberate or intended
slips- observable error of execution
lapses- unobservable mental error
mistakes- error in decision making or incorrect planning
What are events that are the result of criminal acts, patient abuse, alcohol or substance abuse on behalf of the provider, or acts defined by the organization as being intentionally or deliberately unsafe?
Blameworthy events
What is it called when unintended physical injury resulting from or contributed to by medical care that requires additional monitoring, treatment, or hospitalization, or that results in death?
Harm
What are the 3 types of health-care harm?
Errors of commission- something the providers did that resulting in harm
psychological harm
financial harm
What is an established science that uses disciplines such as anatomy, physiology, physics, and biomechanics to understand how people perform under different circumstances?
Human Factors Engineering
What two distinct cognitive processing are associated with errors?
controlled thinking
automatic thinking
What type of thinking is when we consciously, often slowly, solve problems and make decisions?
controlled thinking
errors of planning and knowledge-based
What type of thinking is rapid, effortless thought, during which we are vulnerable?
Automatic thinking
errors of execution or memory storage
skill-based
What are simplified thought processes based on patterns and passed experiences?
Heuristics
What are Internal (Endogenous) causes of error and some examples of them?
factors related to the individual as opposed to the environment that include both psychological and physiological states
limited memory capacity, fatigue, stress, hunger, illness, language limitations
What are external (Exogenous) causes of error and some examples of them?
factors related to the individuals environment
noise, heat, light, long work schedule, inadequate training, poorly designed rules and procedures
Examples of ways that tech companies and administrators reduce errors within a work place. (8 examples)
- Simplify- reduces complexity
- Standardize- reduces variation
- Create checklists- Surgical Safety checklist
- Use redundancies.
- Avoid reliance on memory.
- Take advantage of habits and patterns.
- Promote effective team functioning.
- Automate carefully.
What is the state of being checked, restricted, or compelled to avoid or preform some action?
constraint
Example: reduced staff, lack of time
What is like constraints, but they make it impossible to do a task incorrectly. They create a hard stop that you cannot pass unless you change your actions?
Forcing Functions
Example: use of special luer locks for syringes and indwelling lines that have to be matched before fluid can be infused
What is social redundancy?
when one person checks the work of another
high alert meds need a 2nd nurse check, etc.
What is the idea that tech companies should make their products user friendly?
user-centered design
What are the 5 main sections in the ADN policy?
- Professional Standards
- Academic Standards
- General Operational Policy Standards
- Impaired Student Nurse Policy
- Student Conduct, Discipline, and Due Process at Polk State College
The attendance policy, cellphone and smart watch policy, and return to lab policy fall under what category under the ADN manual?
General Operational