Exam 1 Flashcards
(32 cards)
Myths of leadership
Good leadership is all
What is leadership
The process of influencing an organized group toward accomplishing its goals, Both a science and an art
Leadership development steps
Insight, motivation, new knowledge and skills, real world application, accountability
Leadership development for first level supervisors
Focus on supervisory skills (training, monitoring, and giving feedback)
Leadership development for mid level managers
Focus on intrapersonal all skills
AOR model
Action observation reflection- leadership development is enhanced when the experience involved three different processes, focuses on how we learn from experience
3 levels of influence
Upward (superior/boss), horizontal (peer to peer), or downward (to subordinate)
5 sources of power
Expert, referent, legitimate, reward, and coercive
Expert Power
Power that comes from having knowledge and experience
Referent power
Comes from the strength of the relationship, including the degree of respect and admiration between parties, the extent to which one is seen as a role model
Legitimate power
Power to make requests/demands deemed appropriate through ones role or position. “Formal authority”
Reward power
Power resulting from control over desired resources
Coercive power
Power resulting from the administration of negative sanctions
Two types of power most likely to produce commitment
Expert and referent
Two components of credibility
Expertise and trust
5 components of trust
Integrity, competence, consistency, loyalty, and openness
Integrity
Honesty
Competence
Need to be seen as knowing what we’re doing
Consistency
Be seen as pretty predictable, people can count on you
Openness
What you see is what you get
Building blocks of skills
Intelligence, personality traits, values/interests, knowledge, experience, and skills
OCEAN Model
Personality assessment measuring Openness to experience, Conscientiousness, Extraversion, Agreeableness, Neuroticism (how you react to stress)
Types of intelligence
Analytical, practical, creative, emotional
Emotional intelligence
Managing and perceiving emotions, empathy, collectively
