Exam 1

Question 1

Ways to be an engaged citizen

Answer 1

Keep up with news

Vote

Question 2

Deliberating in Good Faith

Answer 2

Discuss with open mind
Respect others opinion
Expect disagreement
Willing to hear alternative views
Evidence is important

Question 3

Information Literacy

Answer 3

Ability to discern reliable from unreliable sources

Rational, use logic and evidence

Question 4

Apathy

Answer 4

Prevents democratic engaged citizenship

Barriers to communication

Question 5

Demagogue

Answer 5

Speaker who wants audience to act on emotion, impulse and not logic
Pathos is taken to the extreme
Speaker who unethically uses persuasion and misleads audience
Plays with audience emotion

Question 6

Ethos

Answer 6

Aristotle mode of proof

Speaker who is trustworthy, credible, reliable, knowledgeable, trusted

Question 7

Pathos

Answer 7

Audience has emotional connection with speaker

Question 8

Logos

Answer 8

Appeal to audience using logic and reason

Question 9

Transactional Communication

Answer 9

Communication goes back and forth between audience and speaker

Question 10

Critical Listening

Answer 10

Actively engaged, analyzing, and probing evaluating message

Question 11

Feedback

Answer 11

Part of active listening
Non verbal= smile, nod, facial expression
Verbal= Cheer, ask questions, give comments

Question 12

Barriers to Listening

Answer 12

Short attention span
Passivity syndrome
Stereotyping
Automatic rejection
Distractions

Question 13

Communication Apprehension

Answer 13

Negatively affects speaker

Causes forgetfulness, statter

Question 14

Trait Anxiety

Answer 14

Speech anxiety in all situations

Nervous as part of personality

Question 15

State Anxiety

Answer 15

Specific circumstances trigger nervousness

Question 16

Impromptu

Answer 16

No preparation

Think on your feet

Question 17

Extemporaneous

Answer 17

Had preparation

Speech not memorized

Question 18

Manuscript

Answer 18

Prepared

Memorized

Question 19

Purpose of Informative Speaking

Answer 19

Inform
Enlighten
Educate
Impact new knowledge or different view

Question 20

Objective

Answer 20

Neutral

Relay factors

Question 21

Subjective

Answer 21

Takes part

Open to manipulation

Question 22

Treatment of Audience

Answer 22

Welcome diversity

Adopt how you present

Question 23

Age

Answer 23

Package speech appropriately

Choice of jokes

Question 24

Gender

Answer 24

Approach issues diplomatically

Question 25

Race

Answer 25

Avoid sensitive topics on minority and superiority

Question 26

Religion

Answer 26

Issues on abortion Gay rights Play huge role in people lives

Question 27

Consider situation and audience when selecting a topic

Answer 27

Know audience bias, belief, interest, knowledge level | Know topic purpose

Question 28

Peer reviewed Research

Answer 28

``` Academic study Contains bibliography Abstract Credentials Written by expert Original research Published by professional association ```

Question 29

Research Tools

Answer 29

Online Library | Physical Library

Question 30

Statistics

Answer 30

Advantage Simplify concepts Enhance ethos Disadvantage Over complicated Confusingly presented

Question 31

How to evaluate the quality of evidence

Answer 31

``` C = Current (how recent) A = Authority (who is writing) P = Purpose, point of view (why writing, neutral or hidden agenda) ```

Question 32

Types of Organization

Answer 32

Chronological - Change over time, history Spatial - In terms of space, geography Sequential - Break down process step by step Categorical - Arrange ideas in different categories, topic

Question 33

Main components of Introduction and Conclusion

Answer 33

Introduction Attention grabber Speaker credibility statement Relevance statement ( why audience should care) Thesis (Purpose-what it is) Preview (list points, walk audience through main points) ``` Conclusion Repeat Restate Restate why relevant Thesis Review ```

Question 34

Outline a Speech

Answer 34

``` Speech Title Specific Purpose and Thesis Statement Introduction Body Transitions Conclusion Bibliography ```

Question 35

Types of word to avoid

Answer 35

Isolates the people Gender language Offends people Racist

Question 36

Strategies for using vivid language

Answer 36

Word choice | How you say it