EXAM #1: CH. 1, 2, 4, 5 Flashcards

1
Q

action sports that involve adrenaline-inducing exploits and often feature a combination of speed, height, danger, and spectacular stunts

A

extreme sports

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2
Q

money left over after necessary expenditures (rent, food, car payment, insurance) have been made

A

discretionary funds

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3
Q

people who traditionally have not been hired in sport management positions (women, people of color, people with disabilities, aboriginal people)

A

underrepresented groups

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4
Q

people of different ages, genders, religions, physical abilities, social classes, sexual orientations, races, ethnicities, and cultures working together in an organization

A

workforce diversity

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5
Q

workplace values, norms, and behaviors that produce patterns of behavior unique to an organization

A

organizational culture

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6
Q

concerns about the way the world should or ought to be

A

prescriptive

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7
Q

concerns about the way the world is, was, or will be

A

descriptive

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8
Q

basing decisions on the six pillars of character: trustworthiness, respect, responsibility, fairness, caring, and good citizenship (responsible participation in society)

A

principled decision making

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9
Q

opportunities that are typically outside the academic classroom that complement what students learning in school

A

cocurricular activities

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10
Q

a hands-on learning opportunity in which students gain professional experience in an organization, often while receiving class credit

A

field experience

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11
Q

a practice interview in which you can rehearse your responses to questions that interviewers are likely to ask you

A

mock interview

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12
Q

formally communicated rules that govern behavior of group members

A

explicit norms

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13
Q

unstated or informal rules understood and practiced by members of an organization

A

implicit norms

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14
Q

a system of rules and conventions that regulate social and professional behavior

A

etiquette

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15
Q

a set of values based on desirable workplace characteristics that include accountability, dependability, initiative, and accomplishment

A

work ethic

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16
Q

indicators of what you consider most important or desirable

A

values

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17
Q

a person who identifies, organizes, and develops new business ventures

A

entrepreneur

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18
Q

the specialized knowledge or abilities needed to fulfill specific job duties

A

job content skills

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19
Q

general abilities that transfer many jobs or situations

A

functional skills

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20
Q

personal attributes or traits that enable a person to approach changing workplace situations with flexibility

A

adaptive skills

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21
Q

a social entity created to coordinate the efforts of individuals with the intent to achieve goals

A

organization

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22
Q

savings originating from the mass production of goods and services

A

economies of scale

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23
Q

maximization of resources used throughout an organization

A

economies of scope

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24
Q

all elements outside the organization’s boundary that could potentially affect all or part of the organization

A

environment

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25
Q

the extent to which goals are achieved

A

effectiveness

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26
Q

the extent to which goals are achieved using the fewest possible resources

A

efficiency

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27
Q

a pattern of basic assumptions that are invented, discovered, or developed by a given group as it learns to cope with its problems of external adaptation and internal integration

A

organizational culture

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28
Q

identifies the formal reporting relationships amongst individuals and organizational units, determines the grouping of functions, roles, and departments, and provides designs that enhance communication, coordination, and integration of the work to be achieved within the organization

A

organizational structure

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29
Q

the features and traits of an organization that allow it to achieve its objectives

A

organizational design

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30
Q

the process of working with and through individuals and groups to accomplish organizational goals

A

management

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31
Q

a relationship where an individual, or group of individuals, influence others in an effort to inspire stakeholders to move toward an end goal that depends on alignment with values and a mutually beneficial purpose

A

leadership

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32
Q

theory that recognizes there is no one best way to lead an organization; rather, effective leadership is dependent on the internal and external environment

A

contingency theory of leadership

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33
Q

the culture or condition in which individuals lead their organization or group

A

leadership context

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34
Q

the degree to which strategic management is adopted within an organization

A

organizational complexity

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35
Q

tasks that have never been done before or are accompanied by many unknown factors to be managed

A

task uncertainty

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36
Q

leaders seek employee involvement in project planning and decision making

A

participative leadership style

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37
Q

primarily concerned with the technical or formal aspects of jobs and considering followers primarily as the means for accomplishing the organization’s goals

A

behaviors centered on tasks

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38
Q

primarily concerned with interpersonal relations, meeting personal needs of followers, and accommodating personality differences among followers

A

behaviors centered on emoloyees

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39
Q

leader who recognizes a need for change, creates a vision to inspire followers through change, and works through change with followers

A

transformational leader

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40
Q

honest, caring, and principled individuals who make fair and balanced decisions

A

ethical leaders

41
Q

“the study an practice of all people, activities, businesses, or organizations involved in producing, facilitating, promoting, or organizing any sport-related business or products”

A

sport management

42
Q

what does the public sector of the sport industry include?

A

government-based units, agencies, and departments

created by the people and for the people

43
Q

what does the nonprofit sector include?

A

voluntary organizations whose main purpose is not to make a profit, but to address a social cause, a special interest, and the needs of members

44
Q

what does the commercial sector include?

A

organizations whose ultimate objective is generating profit

45
Q

What are the four unique aspects of sport management?

A

sport marketing
financial structures
career paths
social institution

46
Q

the awareness of a set of interrelated questions, the ability to ask and answer questions at appropriate times, and the desire to use those questions and accept their results as a guide to behavior

A

critical thinking

47
Q

T or F: Opportunities are limited and the field is saturated with applicants.

A

False

48
Q

T or F: Short-term opportunities are not worthwhile.

A

False

49
Q

T or F: Opportunities for minorities and females are limited.

A

False

50
Q

T or F: Job security in the sport industry is low.

A

False

51
Q

T or F: Sport organizations are not as big as you think.

A

idk

52
Q

T or F: The sport industry is recession-proof.

A

idk

53
Q

what is professional preparation? examples?

A
courses and experiences in your undergraduate curriculum and beyond
examples:
cocurricular activities
field activities
advanced degrees
54
Q

what is a professional attitude?

A

how to present a professional attitude, follow the fundamentals of business etiquette, and enter the world of work comfortably

55
Q

what is career readiness?

A

steps you can take to attain and demonstrate the competencies that prepare college graduates for a successful transition into the workplace

56
Q

focuses on the characteristics of the organization and the departments and units that make up the organization

A

organizational theory

57
Q

Focuses on individuals and small groups within the small groups within the organization and the characteristics of the environment in which they work

A

organizational behavior

58
Q

what falls under the organizational theory?

A
Environment (external)
Effectiveness 
Structure & design
Strategy 
Change & adaptations
59
Q

what falls under organizational behavior?

A

Environment (internal)
Attitudes, values, norms (individual)
Culture & climate
Human Resource Management

60
Q

what are the internal aspects of the organizational environment?

A
Management 
Mission
Resources 
System Processes
Structure
61
Q

what are the external aspects of the organizational environment?

A
Customers
Competitors
Suppliers
Labor pool
Shareholders 
Society
Technologies 
Government
Economy
62
Q

What is the traditional approach to organizational effectiveness?

A

Goal Approach
Resource-based Approach
Internal Process Approach

63
Q

What is the contemporary approach to organizational effectiveness?

A

Competing Values Approach

Stakeholder Approach

64
Q

an organization’s choice to enter into partnerships to exercise power over another organization or its resources

A

asymmetry

65
Q

the creation of partnerships to achieve common or mutual goals or activities

A

reciprocity

66
Q

partnerships created to respond to legal obligations or regulations set by another organization (government)

A

necessity

67
Q

the creation of partnerships to provide credibility or enhance reputation, image, or authority

A

legitimacy

68
Q

the need for an organization to improve its input-output ratio; partnerships may be created to decrease the cost of raw materials needed for producing goods and services

A

efficiency

69
Q

the development of partnerships to reduce uncertainty and increase predictability for the organization

A

stability

70
Q

the number of levels that exist between the top executive in the organization and the lowest positions and units in the hierarchy

A

vertical complexity

71
Q

the number of units that exist across the organization

A

horizontal complexity

72
Q

the number of geographical locations in which an organization operates

A

spatial complexity

73
Q

concerns the division of labor, which is the extent to which tasks and duties are divided into separate roles
Division of labor

A

specialization

74
Q

the amount of written documentation in the organization including items such as job descriptions, policies, procedures, and regulations as well as employee records of performance
The extent to which organizations follow rules, regulations, & policies

A

formalization

75
Q

a high degree of formalization leads to what?

A

a high degree of standardization

76
Q

refers to the hierarchical levels of individuals in the organization who have authority to make decisions
Decision making authority & the distribution of power

A

centralization

77
Q

What does it mean to be centralized?

A

Top down
Limited lower level participation
Senior managers make decisions
Autocratic & hierarchical decision-making

78
Q

what does it mean to be decentralized?

A

Bottom up
Lower level participation
Senior managers coordinate decisions
Democratic & participative decision-making

79
Q

considers pay and working conditions to the most important factors increasing a worker’s performance

A

scientific management approach

80
Q

managers’ concern for workers leads to higher rates of job satisfaction, which results in better performance and higher productivity

A

human relations management approach

81
Q

focuses on managing the organization as an entity

A

process (administrative) management approach

82
Q

help to identify the root cause of problems rather than simply stating the symptoms of an issue

A

conceptual skills

83
Q

help in leading, motivating, and developing cohesion among employees

A

human relations skills

84
Q

directly associated with everyday tasks on the job

A

technical skills

85
Q

implies an exchange between leaders and followers whereby they agree on the types performances that will lead to reward or punishment for followers

A

transactional leadership style

86
Q

leaders attempt to be clear about their expectations of followers

A

contingent reward

87
Q

leaders keep track of followers’ performances. when followers make mistakes, the leaders take corrective action

A

active management by exception

88
Q

no monitoring of followers’ performances. wait passively and make corrections only when mistakes occur

A

passive management

89
Q

people are extremely passive in this style and avoid all forms of leadership. they neither monitor nor correct their followers

A

nontransactional (laissez-faire) leadership style

90
Q

practicing the four Is: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration
raise followers’ consciousness about the importance of outcomes and explain how followers can reach those outcomes by placing organizational interests ahead of self-interests

A

transformational leadership style

91
Q

comes from the leadership or management position that a person holds in the hierarchy

A

legitimate power

92
Q

the person in the organization who provides rewards to employees has power

A

reward power

93
Q

the person in the organization who provides sanctions, punishments, or threats to employees has this type of power

A

coercive power

94
Q

stems from charisma, charm, and appeal; based on people’s perception of the person with power because of personality characteristics, respect, and admiration

A

referent power

95
Q

based on knowledge and skills that are perceived as valuable in a situation

A

expert power

96
Q

similar to expert power, but the person with the power has access to information

A

informational power

97
Q

organizations that do not recognize the benefits associated diversity or use inclusive practices

A

noncompliant organizations

98
Q

organizations that adhere to state and federal guidelines related to diversity to avoid legal issues, but they fail to recognize the benefits of inclusive management of diversity

A

compliant organizations

99
Q

organizations that recognize that diversity can lead to positive organizational outcomes and they make efforts to create a diverse workforce

A

reactive organizations