Exam 1 Ch.1-5

Question 1

The qualities that make for effectiveness in communication

Answer 1

communication competence

Question 2

communication with the self

Answer 2

intrapersonal communication

Question 3

A general term denoting all forms of communication between people that take place through some computer

Answer 3

computer-mediated communication

Question 4

A view of human communication characterized by mutual influence and interdependence

Answer 4

Transactional view of comm

Question 5

commitment to the beliefs and customs of a culture

Answer 5

ethnic identity

Question 6

the ability to control the behaviors of others

Answer 6

power

Question 7

information that is given back to the source

Answer 7

feedback

Question 8

the process of putting a message into a code

Answer 8

encoding

Question 9

the tendency to evaluate the values and beliefs of our own culture more positively than those of another culture.

Answer 9

ethnocentrism

Question 10

a message that makes reference to another message

Answer 10

metamessage

Question 11

the value you place on yourself

Answer 11

self-esteem

Question 12

an individual’s self-evaluation

Answer 12

self-concept

Question 13

the processes by which you compare aspects of yourself with those of others.

Answer 13

self comparison

Question 14

the tendency to perceive certain things and not others

Answer 14

selective perception

Question 15

The believability of a speaker

Answer 15

credibility strategies

Question 16

the process of revealing something about yourself to another person

Answer 16

self-disclosure

Question 17

The tendency to attribute one’s successes to internal causes and one’s failures to external causes.

Answer 17

self-serving bias

Question 18

An explanation for an observed behavior

Answer 18

attribution

Question 19

Generalizations about groups of people that are applied to individual members of those groups

Answer 19

stereotype

Question 20

The situation in which you make a prediction or prophecy

Answer 20

self-fulfilling prophecy

Question 21

the process of distortion in which we reconstruct messages to make them conform to our own attitudes and needs.

Answer 21

assimilation

Question 22

the process of putting together into some meaningful whole an understanding of a speaker’s total message

Answer 22

active listening

Question 23

a restatement of another’s message in your own words

Answer 23

paraphrasing

Question 24

a form of feedforward in which you ask listeners to hear you favorably and without bias

Answer 24

disclaiming

Question 25

the faculty by which the mind stores and remembers information

Answer 25

memory

Question 26

Listening in order to experience what another person is thinking or feeling

Answer 26

empathic listening

Question 27

a view of listening holding that effective listening needs to be adjusted to the specific situation

Answer 27

situational listening

Question 28

The active process of making meaning out of another person’s spoken message

Answer 28

listening

Question 29

messages in which the speaker accepts responsibility for personal thoughts and behaviors

Answer 29

I-messages

Question 30

listener responses to a speaker that do not ask for the speaking role

Answer 30

backchanneling cues

Question 31

speech discrimination based on age

Answer 31

ageist speech

Question 32

an orientation that fails to recognize that the world is characterized by constant change

Answer 32

static evaluation

Question 33

speech in which the speaker's intentions are stated clearly and directly

Answer 33

direct messages

Question 34

a word’s literal meaning or dictionary definition

Answer 34

denotation

Question 35

a word's implied or secondary meaning, in addition to it’s literal meaning

Answer 35

connotation

Question 36

behaviors that imply a lack of regard for another person

Answer 36

disconfirmation

Question 37

a form of fallacious reasoning by which only the two extremes are considered; ex. black and white

Answer 37

polarization

Question 38

a tendency to give primary consideration to the way things are labeled and only secondary consideration to the world of experience

Answer 38

intensional orientation

Question 39

a communication pattern that indicates an acceptance of a person

Answer 39

confirmation

Question 40

discrimination against people with disabilities

Answer 40

ableism

Question 41

A gesture with a direct verbal translation

Answer 41

emblem

Question 42

a gesture used to satisfy a personal need

Answer 42

adaptor

Question 43

the study of how people use touch to communicate

Answer 43

haptics

Question 44

a polite ignoring of others so as not to invade their privacy

Answer 44

civil inattention

Question 45

the theory that a person's facial expressions can produce physiological and emotional effects in the person

Answer 45

face feedback hypothesis

Question 46

techniques used to mask certain emotions and to emphasize others

Answer 46

facial management techniques

Question 47

a vocal but nonverbal aspect of speech

Answer 47

paralanguage

Question 48

an item that is placed in a territory to reserve it for a specific person

Answer 48

central marker

Question 49

messages conveyed through the wearing and arrangement of various artifacts

Answer 49

artifactual communication

Question 50

an area that does not belong to a person but that has been occupied by that person

Answer 50

secondary territory