Exam 1 - History Taking and Documentation Skills Flashcards

1
Q

Patients visit clinicians for various reasons (4):

A
  1. Well Checks - Annual physical exams, clearance for surgical procedure
  2. New acute problem - Sore throat, ear ache, influenza, cough, rash
  3. Continued treatment of an existing problem - HTN, DM, follow up on lab studies, cultures, biopsy results, cancer, pain management
  4. Post Operative follow up visits - Suture or staple removal, wound assessment

**Regardless of the reason for the visit
All patient visits must be documented properly

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2
Q

Patient-Centered Medical Model

A
  • Everything you do for your patient revolves around your patient.
  • Your patients picked you to take care of them, not the other way around.
  • Keep the patient at the center of all your decisions.
  • Always consider age, gender, ethnicity and genetics.
  • Consider how you would want to be approached and how you would want to be taken care of.
  • Always treat your patients with dignity and respect.
  • Your medical decisions must be based upon what the patient desires
  • It is not up to you to decide what is best for your patient
  • Give your patient options to help them decide
  • All decisions must be made with the patient in mind = patient-centered medical model
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3
Q

The job of the clinician is to:

A
  1. Determine what is wrong with the patient. What did the patient need?
    - Efficiently evaluate, correctly diagnose
  2. Come up with a plan that is pertinent and satisfactory to both clinician and patient.
    - Provide health promotion and prevention
    - Effectively treat
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4
Q

How do clinicians perform this job?

A
  1. Carefully listen to the patient.
  2. Ask pertinent questions to obtain details.
    - Patient interview
    - History taking
  3. Perform relevant physical examination.
  4. Come up with a list of possible conditions or diseases the patient is suffering from.
    - Differential Diagnosis (DDx)
    - Order and interpret pertinent diagnostic studies.
    - Decide “what” the patient is suffering from.
  5. Diagnosis
  6. Provide a Plan of Action.
    - Treatment
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5
Q

Differential Diagnosis (DDx)

A

Come up with a list of possible conditions or diseases the patient is suffering from.

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6
Q

Comprehensive Health History

A

Identifying data

Source of history

Chief Complaint (CC)

History of Present Illness (HPI)

Past Medical History (PMHx)

Family History (FHx)

Social History (SocHx)

Review of Systems (ROS)

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7
Q

Interviewing Skills

A

Empathetic listener
Ability to relate to patients of all ages
Non-judgmental, non-biased interviewing
Ethnicity and cultural considerations

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8
Q

Accommodation in interviews

A

Wheelchair bound? Mentally challenged?
Hearing deficit? Visually impaired?
Wearing oxygen? Depressed? Panic attack?
Is a care taker present? Recent loss of a loved one?

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9
Q

Techniques for interview progression

A

Show respect at all times; use Mr., Mrs., sir, ‘mam
Move in specified order
Ask focused but open-ended questions
Allow your patient to speak
Carefully observe your patient during the interview
Summarize what your patient has told you
- Ask “did I leave anything out?”

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10
Q

Observe patient to uncover signs and symptoms.

A
Conduct General Survey 
Establish environment of trust
Gain the patient’s confidence
Ask appropriate questions
Learn as much as possible to lead to a list of things that could be happening (differential diagnosis)
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11
Q

Chief Complaint (CC)

A

Derive the CC easily with a simple, open-ended question.
“What brings you in today?”
“How can I help you today?”

The CC is typically disjointed.
Document the patient’s or caretaker’s own words and descriptions.
Always ask “left or right?”

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12
Q

History of Present Illness (HPI)

A

HPI = narrative of why the patient is being seen by you.
Documented in the patient’s own words.
Brief but detailed account.
Includes 7 basic attributes.
Describes symptoms the patient is experiencing.

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13
Q

HPI- 7 Basic Attributes

A
Location
Quality
Quantity/Severity
Timing (onset, duration, frequency)
Factors that aggravate
Factors that relieve
Associated symptoms (manifestations) per organ system
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14
Q

Past Medical History (PMHx)

A
Adult, then Childhood illnesses
Past Surgical History (PSHx)
OB/GYN History
Psychiatric History
Hospitalizations
Health Maintenance
==>Immunizations
==>Screening
Medications
==>Allergies to medications and environment
==>Side effects to medications
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15
Q

Family History (FHx)

A
  1. Narrative
  2. Pedigree- see Bates’ text p. 32; need 3 generations
    Example: grandparents, parents, patient, children
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16
Q

Social History (Soc Hx)

A
  1. Social history
    ==>Tobacco, alcohol, illicit/recreational drug use
  2. Spiritual history
17
Q

Review of Systems (ROS)

A

Captures more details per organ system
Ask about every organ system from head to toe
Helps decide which examination should be performed to discover further clues.
*Always document and examine one system above and one system below area of focus.

18
Q

Documentation

A

Legally required, time consuming.
A communication skill that must be mastered.

Document-document-document…. otherwise, you did not do it or it did not happen.

19
Q

Subjective

A

information from the patient or family.

20
Q

Objective

A

Objective= data gathered by the clinician.

21
Q

The goals of proper documentation in the patient record are to:

A
  • Provide the needed information in the expected format.
  • Communicate clearly so anyone can use the record as intended.
  • Inform readers of your thorough evaluation, critical thinking, and clinical decision making.
22
Q

Recognize the role of patient records.

A
  1. Health communication
  2. Reimbursement
  3. Malpractice litigation
23
Q

Proper documentation is critical communication of:

A
  1. Patient’s complaints, conditions, problems
  2. Your examination or intervention
  3. Test results
  4. Your assessment of collected data
  5. Treatment plan and decision-making process
  6. Patient response to treatment
  7. Follow-up plans
  8. Patient education
24
Q

Types of records

A

Hand written records.
Dictated and transcribed records.
Electronic Patient Records.
Electronic Medical Records (EMR)